What is DMAIC? DMAIC is a business improvement and problem-solving method used to improve business performance. During the DMAIC process,…
Lean & Six Sigma Training: A Definitive Guide
Welcome to our definitive guide to Lean, Six Sigma & Lean Six Sigma. We have broken up this content into…
What Does Operational Excellence Look Like?
What is Operational Excellence? Operational excellence (OpEx) is the goal of improved business performance. It usually means using lean manufacturing…
Improvements Take Too Long!
“Our improvements take too long!” This is the mantra of many executives I have met, of every employee I have…
How the Project by Project Approach Transformed a Hospital System
A look at what Sinai Hospital System’s Loren Chandler had to say about their transformation… If you tuned in with…
Assuring Elections Quality
By Thomas Pyzdek and Joseph A. DeFeo The views expressed in this White Paper are solely those of the authors.…
Under Wartime Conditions—Evaluating the Risks to Quality of the US-China Trade War
When President Donald Trump tweeted an order to “our great American companies” to leave China, he was no more than…
Dr. Joseph A. DeFeo to Deliver Quality 4.0 Talk at EOQ Congress
Juran’s chairman and executive adviser, Dr. Joseph A. DeFeo, will be a keynote speaker at the 63rd European Congress of…
What Is Total Quality Management?
Total quality management (TQM) is a term that originated in the 1950s and is today used globally, mainly in Japan,…