We help you analyze the business and take steps to improve
You can use the Juran Trilogy to investigate the business and uncover insights into where you’re failing and why:
In planning or design
Do you really know your customers and understand their needs? Does your product or service design prioritize the right features?
In control or compliance
How well do you measure performance? How do you compare? How effective are you at taking action to address performance failings?
In performance improvement
Do you understand the causes of issues and know where to find remedies? Can you justify the resources and focus them in the right place? Can you establish an improvement project infrastructure? How will you maintain the improvements or embed the changes you make?