Quality Minute Videos

The Quality Minutes are Juran's entertaining and informative series containing short, engaging video segments of real-life examples reinforcing key lessons in operational excellence and quality. The segments are 1-2 minutes in length and are especially useful for smaller groups, including project team meetings, steering groups, and strategic planning retreats.
Quality Minute Videos
The Quality Minutes are Juran's entertaining and informative series containing short, engaging video segments of real-life examples reinforcing key lessons in operational excellence and quality. The segments are 1-2 minutes in length and are especially useful for smaller groups, including project team meetings, steering groups, and strategic planning retreats.

Get Access - 98 Videos Focused on 7 Areas

Government Library – Focusing on the government agencies, topics in this collection include: re- engineering, customer-supplier relationships, understanding customer needs, strategies for quality and strategic planning; teamwork and resistance to change

Health Care Library – Focusing on the Health Care industry, topics in this collection include: leadership, strategies for quality and strategic planning; teamwork and tools and business process management.

Improvement and Cost Reduction – A diverse collection of stories that illustrate quality improvement techniques and results, cost reduction strategies, and cycle time reduction.

Quality By Design and Meeting Customers’ Needs – These actual examples illustrate how to plan and design quality into products and services. Other topics include how we identify who are the “customers” for our products and services, and how we can effectively meet customer needs, wants and expectations.

Tools, Metrics and Process Quality – This collection of true stories illustrates classic tools for quality analysis, examples of how to measure quality, and provide ideas for innovative re- engineering efforts.

Benchmarking, Competition and New Trends in Quality – A collection of case examples that illustrate benchmarking concepts, innovative new trends in quality, service recovery strategies, how to replicate great ideas, and how organizations remain competitive through their quality efforts.

Teams, Strategic Planning, and Operational Definitions – Topics in this collection include: teams, teamwork and empowerment; leadership, strategies for quality and strategic planning; and key definitions for quality concepts and practices.