Dr. Joseph A. DeFeo
For over 35 years, Dr. Joseph A. DeFeo has been at the forefront of building cultures of excellence through quality management.
With a career spanning education, training, consulting and coaching, Dr. DeFeo has dedicated his life’s work to the pursuit of helping organizations across the globe improve the quality of their products, processes, people and profit. As one of the world’s leading experts on the development of effective and efficient quality and operational excellence programs, Dr. DeFeo has worked as a trusted advisor to a multitude of businesses and business leaders – helping them to increase sales, reduce costs and improve their overall customer experience.
Global Speaker and Author
Dr. DeFeo continues to research, write and host regular webinars that provide guidance and strategic tips enabling leaders to embed quality practices into their organizations, and share their knowledge with colleagues. As the author of numerous popular texts on specialist subjects – including the ‘go-to’ resource for quality management and operational excellence leaders, Juran’s Quality Handbook: The Complete Guide to Performance Excellence – and as a renowned public speaker for colleges, academies and forums across the world, Dr. DeFeo’s teachings have been quoted and adopted by over 950 companies across 60 countries, and quoted regularly within publications such as Forbes.com.
- Digital Quality 4.0
- Quality Management
- Lean Six Sigma
- Quality By Design
- Hoshin Planning and Strategy Deployment
- Cultural Excellence