Our Solutions
Better business begins with a coherent business model to work from
As a consultancy, we are firmly rooted in the pragmatic tradition of holding onto only those ideas that actually work. Those that get results.
Our excellence model is founded on years of working with many different companies with a whole range of different challenges.
The Juran model begins with guiding principles that combine all the essential elements to achieve success – no more, no less.
A culture of excellence is comprised of five key components
Our model forms the starting point for the journey to excellence in your business. Each component will be specific to your needs and informed by your experience, but is essential for success.
Guiding Principles
To achieve success it’s important to accept and embrace some core ideas:
- The importance of quality from your customers’ perspective – in product, service and process design and delivery.
- Aiming for excellence will always reduce costs and sustain financial performance.
- Focussing on the areas of your business where it is likely to have the greatest impact will always make sense.
- Use the Juran Trilogy and its mantra of ‘design—control—improve’ to build strength into the business.
Sustainable results come from solid foundations
For every business, success depends on a clear strategic plan that is not only well designed, but firmly understood and supported throughout the organisation.
We build the framework with you to match your goals and finalize the components based on your unique situation.
The Juran excellence framework gives you the outline to build a plan that works for your business
Discover more about developing the foundations and enablers for your business
