Root Cause Corrective Action

This training is recommended for anyone dealing with solving business problems that occur daily.
Root Cause Corrective Action
This training is recommended for anyone dealing with solving business problems that occur daily.

Root Cause Corrective Action Course Description

Why should you take our RCCA training course?

Juran’s Root Cause Corrective Action Training is designed to provide the most important fundamentals for effectively diagnosing and remedying root causes using the most important tools. This course will enable participants to understand root cause analysis for describing problems clearly and then analyzing for the root causes. This program consists of online learning modules plus pre-recorded webinars from world’s leading experts. This program will cover the most important tools for graphical analysis; practice exercises and a business case.

The workshop was created in response to the difficulties organizations have in getting at the real causes of problems. Some of these include:

  1. Too many corrective action requests, CAPAs, process failures and frequently recurring problems.
  2. No focus on reduction of daily problems.
  3. Only a small percentage of employees know how to solve problems.
  4. Employees that find it difficult to identify, diagnose, and remedy day to day process problems.


Additional Information

Total Time: 4 Hours

  • 4 Hours of Online Self Paced Learning
  • Rolling admissions, start at anytime!

Certification Includes:

  • 4 hours of personalized 1-on-1 coaching from a Juran Expert
  • The Juran RCCA Exam
  • Oral Project Review with a Juran Certifier


  • Training Only Price: $495
  • Training with Certification Price: $1,495

Group Training

Interested in this program for a team? We offer online, blended, and onsite training for Root Cause Corrective Action. Fill out the form below to hear about how we can create a customized learning experience for your organization!

Contact us for more details!

RCCA Course Overview

Learn more about what you are going to get from taking our RCCA training course.

  • Objectives
  • Completion Requirements
  • Prerequisites
  • Effective diagnoses and remedies of process problems.
  • Quick resolution of sporadic process problems.
  • Improved problem-solving skills.
  • Completion of online training
  • Passing of the Juran online examination with a score of 70% or better
  • Personal interview with a Juran Certifier reviewing an example of a Root Cause Analysis Problem you have successfully completed.
  • Optional: Personal on or off site coaching recommended

There are none. All employees at all levels can apply RCCA tools and techniques.

Root Cause Corrective Action Course Topics

In this Root Cause Corrective Action program, you will learn how to apply the following steps:

Problem Verification

How do you verify the problem, collect information, and describe the problem?

Containment Action

How can you limit the problem extent while continuing normal operations?

Failure Analysis

How can you collect and analyze data to determine the cause of a failure?

Root Cause Analysis

What can you use to discover the root of the problem? i.e. 5 Whys, Fishbone (Cause and Effect Diagram) etc.

Corrective Action

How can you remove the problem and prevent it from occurring again?

Preventative Action

How you can mitigate other potential problems?

Effectiveness Verification

Have your efforts worked and been validated and how can you validate them?

How to start getting results

Admissions Process

Fill out form

Enquire today to discuss your requirements with the expert team at Juran or fill out our online form. With over 40 years experience in the quality improvement, this is the essential course for Root Cause Corrective Action.

Receive welcome packet
We will send you a personal welcome packet that includes a login to your online portal, tools & templates, and a syllabus with due dates and expectations.
Sign onto our learning platform
Using the link provided in your packet, sign on at anytime and enjoy learning at your own pace.
Gain Your RCCA Certification
After a few short hours you will have all the knowledge you need to start looking into Root Cause Corrective Action
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