We are currently in the fourth revolutionary stage of industrial manufacturing. The first – the Industrial Revolution, which began in…
W. Edwards Deming: From Profound Knowledge to 14 Points for Management
Who Was W. Edwards Deming? Edwards Deming was an American statistician, business professor and engineer who designed the ‘System of…
What is Quality Control?
Today, the term “quality control” often means quality control and compliance. The goal is to comply with critical-to-quality requirements and…
Design Thinking in Practice
What is Design Thinking? Design thinking is the cognitive, strategic and practical process behind the development and improvement of products,…
More About the Juran Trilogy
What is the Juran Trilogy? The Juran Trilogy, also called Quality Management Trilogy, was presented by Dr. Joseph M. Juran…
Introduction to Continuous Improvement
When looking to define Continuous Improvement, one will find that it is used in multiple ways to describe multiple methods.…
New Webinar Series from Dr. Joseph A. DeFeo
Starting this month, our CEO Dr. Joseph A. DeFeo will be presenting a series of seven webinars that explore the…
Organizational Problem Solving: It’s All About Bird Poop
The heart of all organizational problem solving is to understand enough of the causes of the problem, and find an…
Improvement Projects ROI: Too Little, Too Late
Lackluster financial results from improvement projects? Smaller than expected ROI (return on investment)? Do not be alarmed, there are solutions…