Building a Culture of Excellence Webinar Series

Part 2: Benefits & Results


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Benefits & Results

In this session, we will examine what results an organization can expect (and not expect) by continuing its journey towards excellence. Too often we hear leaders say their change initiatives fell short of expectations. They may have been “duped” into hoping the methods they selected would generate financial benefits, cultural change and employee happiness – only to be left disappointed.

We will explore why this happens and what your organization can expect, presenting real results from real companies – small and large.

Webinar Level

Date & Time

Wed, Apr 24 2019 – 2PM EST / 11AM PST


Dr. Joseph A. DeFeo

Dr. Joseph A DeFeoChairman and CEO of Juran, is recognized as one of the world’s leading experts on transformational change and breakthrough quality management. For 28 years, Dr. DeFeo has worked as a trusted adviser helping business leaders increase sales, reduce costs and improve its customer experience through the deployment of performance excellence programs. DeFeo’s belief that a relentless customer focus and integrity drives business results. A frequent motivational guest speaker at international conferences, Dr. DeFeo has presented in over 30 countries.

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