Everybody wants top quality healthcare. In celebration of World Quality Month, we took a closer look at data from the top independent healthcare research associations to see where some of the best hospitals in the country are. We wanted to see who was saving the most lives, causing the least complications, and scoring highest on patient satisfaction reports. What we found was that a large number of our clients, past and present, are gracing many of these top lists. The root cause of the success of these organizations comes down to leadership embracing the concepts of continuous improvement, and performance excellence, and constantly striving to improve.
According to Truven, the winners of this year’s Top 15 Health Systems award outperformed their peers in a number of ways. They:
- Saved more lives and caused fewer patient complications
- Followed industry-recommended standards of care more closely
- Released patients from the hospital a half-day sooner
- Readmitted patients less frequently and experienced fewer deaths within 30 days of admission — should these be split up?
- Had over 12 percent shorter wait times in their emergency departments
- Had nearly 5 percent lower Medicare beneficiary cost per 30-day episode of care
- Scored over 7 points higher on patient overall rating of care
Based solely on clinical quality outcomes, Healthgrades 50 best hospitals for 2016 are in the top 1 percent of hospitals in the nation for providing overall clinical excellence across a broad spectrum of conditions and procedures consistently for at least six consecutive years.
Among many other benefits, certification by the Joint Commission Gold Seal of Approval Provides a framework for organizational structure and management. Accreditation involves preparing for a survey and maintaining a high level of quality and compliance with the latest standards. Joint Commission accreditation provides guidance to an organization’s quality improvement efforts.
So if you’re a healthcare executive aspiring to top the Truven 15 — where do you begin? The mountain may seem tall, but it is not insurmountable. One of the first steps you can take is to analyze your organization’s effectiveness and efficiency using our complimentary Organization Health Check assessment. Then give us a call; we’ll guide your way.
For the past 75 years, Juran has been an industry leader in performance excellence. We are your on-demand team of trainers, coaches, and expert consultants. Built upon the philosophies laid out by Dr. Juran, the father of quality, we put you on the fast track to results by designing improvement initiatives that actually work. We aim to help all organizations achieve the highest quality of products, people, and processes, and we understand the importance of transferring our knowledge to your team to guarantee the success of your program in the future.