Part 1: The Fundamentals

Building a Culture of Excellence Webinar Series


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Building a Culture of Excellence

As organizations look at new ways to improve their business performance, they often abandon what works in the hope that a new approach is going to see instantly improved results. Unfortunately, with new workplace initiatives coming and going like waves, workforce “sadness” has become much more prolific. But there is a better way to approach the next new thing.

In the first of this webinar series exploring the Juran approach, Dr. Joseph A. DeFeo will ask two fundamental questions: what is a culture of excellence, and why is it worth pursuing?

Register for this complementary webinar today, and start exploring the ways in which your organization can improve performance and sustain results.

Webinar Level

Date & Time

April 3, 2019 at 2 PM EST


Dr. Joseph A. DeFeo

Dr. Joseph A DeFeoDr. Joseph A. DeFeo, Chairman and CEO of Juran, is widely regarded as one of the world’s leading experts on transformational change and breakthrough quality management. For 28 years, Dr. DeFeo has worked as a trusted adviser helping business leaders increase sales, reduce costs and improve their customer experience through the deployment of performance excellence programs. These include Change Management, Lean Six Sigma, Strategy Deployment and Business Process Quality Management. A frequent motivational guest speaker at international conferences, Dr. DeFeo has presented in over 30 countries.

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