Who Was W. Edwards Deming? Edwards Deming was an American statistician, business professor and engineer who designed the ‘System of…
What is Quality Control?
Today, the term “quality control” often means quality control and compliance. The goal is to comply with critical-to-quality requirements and…
Design Thinking in Practice
What is Design Thinking? Design thinking is the cognitive, strategic and practical process behind the development and improvement of products,…
Lean, Six Sigma, & Lean Six Sigma: A Definitive Guide
What is Lean? Lean is a process improvement methodology used to optimize organizational systems by eliminating or reducing common types…
Introduction to Operational Excellence (OpEx)
Operational Excellence, or OpEx, is the goal of improved business performance. It usually means using lean manufacturing techniques, made popular…
DMAIC: Attaining Superior Quality & Sustainable Results
What is DMAIC? – Superior Project Quality DMAIC is a methodological process or quality improvement and problem-solving method used to…
The Juran Trilogy: Quality Planning
What is the Juran Trilogy? The Juran Trilogy, also called Quality Trilogy, was presented by Dr. Joseph M. Juran in…
Introduction to Continuous Improvement
When looking to define Continuous Improvement, one will find that it is used in multiple ways to describe multiple methods.…
How to Construct a Pareto Diagram
Pareto diagrams are not hard to construct. With a calculator, graph paper, and a sharp pencil (or even better, a…
