What is DMAIC? DMAIC is a quality improvement and problem-solving method used to improve business performance. During the DMAIC process,…
Develop People, Design Culture, and Deliver Results
Continuous improvement might sound like a simple concept but it can be hard to pin down, not least because different…
Design of Experiments – An Essential Tool for Quality Improvement
In order to stand out from the competition, businesses have little choice but to constantly redesign their products, or develop…
The History of Quality
It’s easy to think of the concept of quality management as strictly a modern-day phenomenon. In fact, some of the…
Lean Six Sigma in Healthcare
In many countries, people are living longer while the birthrate is either stagnant or falling. In the U.S., the 2018…
Leadership Characteristics in Lean Six Sigma
Lean Six Sigma provides a structured method of achieving excellent results through business improvement initiatives. However, those results can be…
How to Write a Six Sigma Problem Statement
A Six Sigma problem statement recognizes that there is a gap between the reality of a situation versus what should…
Why It’s Time to Take a Broader View of Quality
There are ‘major’ differences, goes the familiar story, between quality control (QC) and quality assurance (QA). QC, putting it at…
The Importance of Selecting the Right Improvement Project
We all want our projects to be a big success. Bottom line benefit to the business and big rewards for…
