Call Us: 800.338.7726. Email: info@juran.com

Webinar Archives

Leveraging Analytical Resources to Improve Decision-Making Skills

Analysis done correctly leads to awareness, which then leads to curiosity and innovation. With a culture of innovation firmly in place, experimentation is encouraged – rather than shunned – which leads to further analysis, implementation, and growth. With each repetition of this cycle, the organization is able to make better-informed decisions. In this 45 minute webinar, we’ll discuss how to design, manage, and improve key processes.
Direct link to webinar video.

6 Steps to Successful Strategic Planning

Strategic planning is a process to define long term direction, make decisions, allocate capital & resources to meet its objectives. More often than not, strategic goals are not fully executed and do not meet their desired outcomes. They take too long to implement, get sidetracked for other initiatives, scope or purpose is continually modified, or all the above. Direct link to webinar video.

Top 8 Healthcare Issues that Lean Six Sigma Can Help Solve

The key to organizational effectiveness – even survival – is that improvement happens project-by-project, and in no other way. What many healthcare organizations struggle to understand is that the long term success of their strategic efforts requires more than supplying project teams with a cursory knowledge of the quality improvement process. Lean and Six Sigma combined are two excellent methods for solving the intricate problems in the healthcare industry and to tactically plan for success. Direct link to webinar video.

Box Plots vs. Data Plots

When should you opt for a box plot, and when is a data plot best to use? In this webinar, we’ll untangle the issues related to the graphical display of data. Box and whisker plots are very useful when working with small sets of data. A data plot, however, is a graphical technique for representing a data set, usually as a graph showing the relationship between two or more variables. Juran Global Senior Consultant Dennis Monroe outline when and why you should use a box plot, how to create them, different types of data plots, and how to determine when data plots are the ideal tool to use. Direct link to webinar video.

Exposing Your Hidden Costs of Performance

An ongoing challenge today for many organizations is to do more with less. Many companies are spending more time with their customers, while customers are demanding competitive pricing on products and services. As the planned profit margin erodes, the question management is posing to their staff is, “How do we maintain our margins and still meet the customers’ demands?” Basically, how do we leave less dollars on the table? The answer is Cost of Poor Quality (COPQ) analysis, which can be used to identify and reduce operational wastes while maintaining margins. Direct link to webinar video.

5 Challenges to Managing Big Data

Big data refers to extremely large sets of structured and unstructured data, while big data management refers to the organization, administration, and governance of this information. With so much data at our fingertips, it is crucial to ensure that proper procedures are put in place to take advantage of this information and use it to benefit the company, employees, and customers. Just how do you sift through these vast mounds of information to make big data work for you? In this 45-minute webinar, Juran Global CEO Dr. Joseph DeFeo will show you how. Direct link to webinar video.

103 Reasons to Celebrate Dr. Juran’s Birthday

Dr. Joseph M. Juran, founder of Juran Global, left this world a better place than he found it. In his 103 years, he had made such a profound impact on society that we couldn’t possibly summarize it in an hour-long session. Many of you may know he was born in 1904 in Romania. He is known as the father of modern quality management. By 1951, the first edition of Juran’s Quality Control Handbook was published, which got him noticed by the Japanese Union of Scientists and Engineers (JUSE). In the 1950s he visited Japan multiple times to help the country revitalize its manufacturing industry, building a foundation that continues to grow today. Direct link to webinar video. Download this presentation.

7 Vital Strategic Planning Tips for 2016

More often than not, long-term or strategic goals and tactical initiatives set within organizations are not fully executed. They either take too long to implement, are sidetracked for “more important” initiatives, their scope or purpose are continually modified, or all of the above. Many business leaders strive to improve their strategic planning process and the success rate of initiatives but continue to struggle. Set your business up for success in 2016 by developing a fundamental understanding of our seven vital strategic planning tips. Direct link to webinar video. Download this presentation.

5 Ways to Use National Performance Awards to Drive Excellence

Why do so many organizations use the U.S. Malcolm Baldrige National Quality Award criteria (or similar ones in other countries) to improve business performance? One simple reason – it works. The Baldrige Award program includes assessments, tools, and training created to help your company achieve world-class status. This 60-minute webinar with Juran Global CEO Dr. Joseph A. DeFeo introduces the Malcolm Baldrige National Quality Award criteria and others like it, addresses how they can be used to assess and drive your organizational performance, and explains why it should be used as a strategic guide for change. Direct link to webinar video. Download this presentation.

The New ISO 9000 2015 Quality Standard

Unlike previous versions of the international standard ISO 9000, this new standard moves beyond quality of product and into managing risks associated with poor quality or even poorly performing organizations. If you are a U.S. organization not familiar with ISO 9000 or if you think your industry does not need a quality standard – tune in! You may be surprised that your international customers will be requiring you more than ever to adhere to quality standards. Even hospitals are finally getting on board with the ISO Quality System standard. This 60-minute webinar with Juran Global CEO Dr. Joseph A. DeFeo will focus on the details and particulars of the new ISO 9000:2015 standard and its significance to both your company and industry. Direct link to webinar video. Download this presentation.

5 Vital Tips to Help Reduce Readmissions in a Hospital

With the Centers for Medicare & Medicaid Services now penalizing hospitals with high rates of readmissions for their heart failure, heart attack, and pneumonia patients, readmission rates have become a strategic imperative for most American hospitals. This last year alone, two-thirds of U.S. hospitals were assessed readmission penalties, with amounts as high as $1.8 million. In this 60-minute webinar, Dr. Joseph A. DeFeo and Scott Regan of Juran Global will focus on five vital tips to help reduce readmissions in a hospital environment. Direct link to webinar video. Download this presentation.

4 Steps to Drive Process Innovation

Designing for customer needs frequently leads to higher-quality goods and services in addition to innovative outcomes. This is because an effective design process uncovers hidden customer needs. This discovery, and the subsequent solving of the problems that kept customer needs hidden, will lead to innovation. This 60-minute webinar with Juran Global CEO Dr. Joseph A. DeFeo focuses on the 4 steps to drive process innovation that every organization needs to embrace. Direct link to webinar video. Download this presentation.

7 Tips to Transform Your Culture

Leaders are increasingly questioning whether their employees’ habits and norms – their current culture – are capable of dealing with the new world order of business. Worse, top managers and teams struggle to agree on goals, outcomes, or even common language on moving forward. They are looking less for quick fixes that only reorganize, reengineer, and restructure in the name of efficiency and effectiveness. In this 60-minute webinar Juran Global Chairman and CEO Dr. Joseph A. DeFeo will review 7 tips for assuring a cultural transformation actually happens. The tips will identify the success factors to how to deal with resistance to change. Direct link to webinar video. Download this presentation.

5 Success Factors to Improve the Customer Experience

Business success starts and ends with the customer. However, every new product or service introduction always has some amount of trade-off involved to satisfy both customer and business needs. This 60-minute webinar with Juran Global CEO Dr. Joseph A. DeFeo will focus on the 5 success factors necessary to improve the customer experience in your organization. Direct link to webinar. Download this presentation.

Operational Excellence Defined: Is It the Solution For You?

“Operational Excellence,” “Performance Excellence,” “Business Excellence” – No matter what you call it, organizations are looking for solutions that yield better outcomes when executing their business plans and strategies. Many organizations do a decent job of designing, defining, and writing their plans to improve performance but very few organizations follow through with those plans and achieve the goals they have established. Direct link to presentation. Download this presentation.

5 Ways Benchmarking Enables Sustainable Results

Benchmarking is a well-known, yet misunderstood methodology for improving business processes and performance. Utilized correctly, benchmarking is a valuable and innovative tool to improving one’s position in the marketplace. In this 60 minute webinar, Juran Global Chairman and CEO Joseph A. DeFeo will draw from his experience to explore five ways benchmarking can make a difference in your business plan execution and sustaining or improving the outcome of critical processes.Direct link to webinar video. Download this presentation.

3 Essentials for Building a High-Value Project Pipeline

Organizations are typically so focused on the first projects being successfully completed that they lose sight of the bigger issue; the project pipeline. That list of projects is the fuel for their transformation effort. Learn three steps that will build value in your project pipeline and have a viable list of high impact, high value projects to keep in front of your transformation team members. Direct link to webinar video. Download this presentation.

Conducting Successful Transformation Deployment Reviews

Whenever an organization embarks on a new initiative, steps are taken to ensure the deployment goes according to plan. What those steps are, however, are often left up to those doing the ensuring. In this 60 minute webinar, Juran Global CEO Joseph DeFeo will draw from his year of field experience to explain the necessary considerations to structure a successful transformation deployment review. Direct link to webinar video. Download this presentation.

3 Secrets to Successful Strategic Alignment

Identifying the Golden Thread from corporate business strategies and objectives to tactical actions is the key element of successful Strategic Alignment. In this 60 minute webinar, Juran Global CEO Joseph DeFeo will draw from his years of field experience to explain the necessary first steps of strategic alignment, recognizing problem areas, common methods to achieve, and determining strategic alignment success. Direct link to webinar video. Download this presentation.

Developing an Internal Improvement Consulting Team

During this 60-minute webinar, Joe will address why to develop an internal improvement team from a strategic perspective, as well as the tactical knowledge, skills, and abilities the team needs. Benefits of developing such a team and the mitigation of risk will be focus-points as well. Participants will learn the process for developing these internal experts, simultaneously establishing a support network that will propel the organization forward. With a properly structured system, performance goals will be met and improvement sustained for the long run. Direct link to webinar video. Download this presentation.

How to Leave Less Dollars on the Table (COPQ)

An ongoing challenge today for most organizations is to do more with less. Many companies are spending more time with their customers, while customers are demanding competitive pricing on products and services. As the planned profit margin erodes, the question management is posing to their staff is, “How do we maintain our margins and still meet the customers’ demands?” Basically, how do we leave less dollars on the table? The answer is Cost of Poor Quality (COPQ) analysis, which can be used to identify and reduce operational wastes while maintaining margins. Direct link to webinar video. Download this presentation.

The Hidden Power of Value Engagement Teams

Organizations are looking for more ways to motivate and engage their employees. With less time to dedicate to structured training and improvement methods, they are wanting people to “just do it.” In this 60-minute webinar, Juran Global Chairman and CEO Joseph DeFeo will explain the fundamentals of Value Engagement Teams, how to understand their benefits, and developing strategic plans for success. Direct link to webinar video. Download this presentation.

Back to Top