Building a Culture of Excellence Webinar Series

Part 7: The Roadmap


Watch Below

Decide, Prepare, Launch, Expand, Sustain

Once you have a plan to build your house of excellence, you must begin to move forward. The Juran Roadmap is a guide to enable your organization to move through five change management phases: decide, prepare, launch, expand, sustain. By having a guide for your journey, your leaders can create the right expectations and properly position the right improvement methods at the right time.

Join this complimentary webinar presented by Dr. Joseph A. DeFeo by registering now!

Webinar Level

Date & Time

Wednesday, September 25 / 2PM EST


Dr. Joseph A. DeFeo

Dr. Joseph A DeFeoChairman and CEO of Juran, is recognized as one of the world’s leading experts on transformational change and breakthrough quality management. For 28 years, Dr. DeFeo has worked as a trusted adviser helping business leaders increase sales, reduce costs and improve its customer experience through the deployment of performance excellence programs. DeFeo’s belief that a relentless customer focus and integrity drives business results. A frequent motivational guest speaker at international conferences, Dr. DeFeo has presented in over 30 countries.


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