Building a Culture of Excellence Webinar Series

Part 3: The Juran Framework


Watch Below

The Juran Framework Webinar

The journey to better business results and sustained performance begins with an understanding of the Juran Model and the Juran Framework for Excellence.

For 40 years Juran has helped global organizations grasp some simple concepts that lead to sustained performance. This begins with understanding the Juran Model and the Juran Framework for Excellence that applies to all industries, businesses, products, services, and processes.

Join us as Dr. Joseph A. Defeo takes us through the five key components, which together will lead to sustainable business results and a culture of excellence.

Webinar Level

Date & Time

June 26, 2019 at 2 PM EST


Dr. Joseph A. DeFeo

Dr. Joseph A DeFeoChairman and CEO of Juran, is recognized as one of the world’s leading experts on transformational change and breakthrough quality management. For 28 years, Dr. DeFeo has worked as a trusted adviser helping business leaders increase sales, reduce costs and improve its customer experience through the deployment of performance excellence programs. DeFeo’s belief that a relentless customer focus and integrity drives business results. A frequent motivational guest speaker at international conferences, Dr. DeFeo has presented in over 30 countries.


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