Industry 4.0 – or the fourth industrial revolution – refers to a new phase of technological and industrial development which…
A Guide to ISO 9000/9001:2015 Certification
What is ISO 9000/9001:2015? The ISO 9000 standards deal with the management systems used by organizations to ensure quality in…
Quality by Design (QbD): An Overview
What is Quality by Design (QbD)? Quality by Design (QbD) is a structured process for designing and launching new products.…
Introducing the Lean Expert and Root Cause Corrective Action Programs
Juran are pleased to announce the launch of two new courses – Lean Expert and Root Cause Corrective Action –…
Quality 4.0: The Future of Quality?
We are in the midst of what some refer to as Industry 4.0 – the fourth industrial revolution. Technological advancements…
W. Edwards Deming: From Profound Knowledge to 14 Points for Management
Who Was W. Edwards Deming? Edwards Deming was an American statistician, business professor and engineer who designed the ‘System of…
What is Quality Control?
Today, the term “quality control” often means quality control and compliance. The goal is to comply with critical-to-quality requirements and…
Design Thinking in Practice
What is Design Thinking? Design thinking is the cognitive, strategic and practical process behind the development and improvement of products,…
More About the Juran Trilogy
What is the Juran Trilogy? The Juran Trilogy, also called Quality Management Trilogy, was presented by Dr. Joseph M. Juran…
