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In the Juran Knowledge Base, you will find a number of articles to aid your learning and help you embed quality improvement practices into your organization.
From comprehensive guides on Juran’s core principles to practical advice on quality measurement tools, the resources available here should help put your business on the right path.
What Does Operational Excellence Look Like?
Posted by Dr. Joseph A DeFeo on August 5, 2020
What is Operational Excellence? Operational excellence (OpEx) is the goal of improved business performance. It usually means using lean manufacturing…
Quality Control & Quality Assurance – What Is the Difference?
Posted by Juran on August 4, 2020
It is often assumed that quality control and quality assurance are one and the same thing—however, while both are an…
The Importance of Quality Auditing
Posted by Juran on July 31, 2020
What is quality auditing? Quality auditing is the systematic examination of an organization’s quality management system (QMS). A quality audit…
DMAIC Process & Methodology: An Essential Guide
Posted by Dr. Joseph A DeFeo on April 23, 2020
What is DMAIC? DMAIC is a quality improvement and problem-solving method used to improve business performance. During the DMAIC process,…
Design of Experiments – An Essential Tool for Quality Improvement
Posted by Juran on March 15, 2020
In order to stand out from the competition, businesses have little choice but to constantly redesign their products, or develop…
The History of Quality
Posted by Juran on March 4, 2020
It’s easy to think of the concept of quality management as strictly a modern-day phenomenon. In fact, some of the…
Lean Six Sigma in Healthcare
Posted by Juran on February 26, 2020
In many countries, people are living longer while the birthrate is either stagnant or falling. In the U.S., the 2018…
How to Write a Six Sigma Problem Statement
Posted by Juran on December 19, 2019
A Six Sigma problem statement recognizes that there is a gap between the reality of a situation versus what should…
Why It’s Time to Take a Broader View of Quality
Posted by Juran on December 12, 2019
There are ‘major’ differences, goes the familiar story, between quality control (QC) and quality assurance (QA). QC, putting it at…