Knowledge

Tap into the knowledge of Juran's team of experts

In the Juran Knowledge Base, you will find a number of articles to aid your learning and help you embed quality improvement practices into your organization.

From comprehensive guides on Juran’s core principles to practical advice on quality measurement tools, the resources available here should help put your business on the right path.

Knowledge

W. Edwards Deming: From Profound Knowledge to 14 Points for Management

Posted by Dr. Joseph A DeFeo on May 14, 2019
Who Was W. Edwards Deming? Edwards Deming was an American statistician, business professor and engineer who designed the ‘System of…
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Knowledge

What is Quality Control?

Posted by Dr. Joseph A DeFeo on May 10, 2019
Today, the term “quality control” often means quality control and compliance. The goal is to comply with critical-to-quality requirements and…
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Knowledge

Design Thinking in Practice

Posted by Dr. Joseph A DeFeo on May 8, 2019
What is Design Thinking? Design thinking is the cognitive, strategic and practical process behind the development and improvement of products,…
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Knowledge

Lean, Six Sigma, & Lean Six Sigma: A Definitive Guide

Posted by Dr. Joseph A DeFeo on April 25, 2019
What is Lean? Lean is a process improvement methodology used to optimize organizational systems by eliminating or reducing common types…
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Knowledge

Introduction to Operational Excellence (OpEx)

Posted by Dr. Joseph A DeFeo on April 23, 2019
Operational Excellence, or OpEx, is the goal of improved business performance. It usually means using lean manufacturing techniques, made popular…
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DMAIC Tools

DMAIC: Attaining Superior Quality & Sustainable Results

Posted by Dr. Joseph A DeFeo on April 15, 2019
What is DMAIC? – Superior Project Quality DMAIC is a methodological process or quality improvement and problem-solving method used to…
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Knowledge

The Juran Trilogy: Quality Planning

Posted by Dr. Joseph A DeFeo on April 15, 2019
What is the Juran Trilogy? The Juran Trilogy, also called Quality Trilogy, was presented by Dr. Joseph M. Juran in…
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Knowledge

Introduction to Continuous Improvement

Posted by Dr. Joseph A DeFeo on April 12, 2019
When looking to define Continuous Improvement, one will find that it is used in multiple ways to describe multiple methods.…
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DMAIC Tools

How to Construct a Pareto Diagram

Posted by Juran on March 14, 2019
Pareto diagrams are not hard to construct. With a calculator, graph paper, and a sharp pencil (or even better, a…
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