Our principles and methods can be applied to improve the performance of any industry.
Over the past 75 years, we have worked with organizations in fields as diverse as
healthcare, service providers,
manufacturing, finance, automotive,
education, government, and oil & gas.[ess_grid alias=”expertise”]
Juran at a glance
- 235 years of experience combined
- 22.5 million miles traveled for our clients
- Over $10 billion saved for our clients
- 25,000 people trained in our methodology
Mission & History
Create a global community of practice to empower organizations and people to push beyond their limits.
Why do we do what we do? We work to make society better.
Juran exists to give every organization the opportunity to achieve its full potential by focusing on their people. When organizations are operating at their highest level every day, this improves the lives of the people they serve, therefore improving society as a whole.
Whether you represent a hospital, insurance provider, or virtually any company, we recognize that your work is vitally important, and we exist to make it better. We provide long-term solutions, so once you’ve been equipped with our proven strategies, you will have all the skills you need to face any problem and prevent it from cropping up again.
In short, that is why we exist; to improve society one organization at a time. We would be honored to serve your organization too.
The foundation of our work can largely be attributed to Dr. Joseph Juran, often called the father of quality.
Dr. Juran creates the “Pareto principle,” also known as the 80-20 principle, which millions of managers still rely on to help separate the “vital few” from the “useful many” in their activities.
Dr. Juran is invited by General MacArthur to train Japanese leaders following World War II.
Dr. Juran publishes the first standard reference work on quality management, the Quality Control Handbook. Today, it is in its seventh edition and is still widely used.
Dr. Juran visits Japan and introduces the managerial aspect of quality to the country’s top executives.
Dr. Juran publishes his signature book, Managerial Breakthrough. This was the first book to describe a step-by-step sequence for breakthrough improvement, and evolved into the foundation for Lean and Six Sigma today.
A quality crisis sets in for the United States. Dr. Juran gains guru status as his expertise is used to combat these issues in the private sector.
Dr. Juran founds Juran Institute, an organization aimed at providing research and pragmatic solutions to enable organizations from any industry to learn the tools and techniques for managing quality. We have been carrying his torch ever since, and adapting Dr. Juran’s tested philosophies to today’s market needs.
The Juran Trilogy® is published and accepted worldwide as the basis for quality management. This trilogy utilized 50 years of research to define the three management processes required by all organizations to improve quality control, quality improvement, and quality planning.
Dr. Juran testifies in Congress for the importance of a national award for quality. He humbly turns down the chance to name the award after himself, and the Baldridge Award is born.
Dr. Joseph A. DeFeo steps in as the Chairman and CEO of Juran Global. He will soon transform the company and carry on Dr. Juran’s high standards.
The Juran Institute, now run by Dr. Joseph DeFeo, is awarded the ASQ Golden Quill Certificate and Century of Improvement awards.
Dr. Juran passes away at age 103 after laying the foundation for modern quality control.
CEO Dr. Joseph DeFeo is inducted into the Connecticut Business Leader Hall of Fame.
Juran launches a strategic partnership with the University of New Brunswick to conduct Lean Six Sigma and training to business students and faculty.
Dr. DeFeo is awarded the CCSU Hall of Honor Distinguished Graduate Award.
Juran opens a new office in Boston, MA, spearheaded by Joseph DeFeo, Jr. He brings with him a detailed understanding of the company, as well as his own experience consulting in the field.
Juran combined its classic pyramid with the Chinese symbol of humanity to express that we must lean on each other to help the other succeed. The human element of any organization is vital to its success and that is why Dr. Juran founded the company. Today, we want this sentiment to be a focal point.