Brian Frawley

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“Juran’s experience in preparing organizations for an EHR via process redesign is second to none in the industry. By following their methodology, we clearly understand the features we need to enable in the future state via our electronic health record. More importantly, we understand how roles must change to support new processes, and we have been able to identify those improvements that are either independent of, or foundational to, our technology implementation. Because of their work, we have a clear roadmap for improvement that will take us to the next level of excellence in the next three years. They are a great partner, who truly understands our organization and whose commitment to excellence is equal to ours.”

Author: Juran

For the past 75 years, Juran has been an industry leader in performance excellence. We are your on-demand team of trainers, coaches, and expert consultants. Built upon the philosophies laid out by Dr. Juran, the father of quality, we put you on the fast track to results by designing improvement initiatives that actually work. We aim to help all organizations achieve the highest quality of products, people, and processes, and we understand the importance of transferring our knowledge to your team to guarantee the success of your program in the future.

Brian Frawley Director, Strategic Initiatives; Project Management Connecticut Children’s Medical Center January 11, 2017

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