Alexandra Heintz

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“Using quality improvement methods and tools has increased our success in achieving Magnet Recognition. SVMC is one of only 30 Magnet hospitals worldwide to earn this designation for a third time. Magnet reviewers noted on all three site visits that SVMC’s ability to achieve breakthrough performance on key clinical processes and outcomes is one of our best kept secrets and should be published!”

Author: Juran

For the past 75 years, Juran has been an industry leader in performance excellence. We are your on-demand team of trainers, coaches, and expert consultants. Built upon the philosophies laid out by Dr. Juran, the father of quality, we put you on the fast track to results by designing improvement initiatives that actually work. We aim to help all organizations achieve the highest quality of products, people, and processes, and we understand the importance of transferring our knowledge to your team to guarantee the success of your program in the future.

Alexandra Heintz, Director of Patient Safety and Quality, Southwestern Vermont Medical Center January 12, 2017

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