Auditor Training & Certification Program
Accredited training and certification from the pioneers of quality
TUTORED TRAINING FROM JURAN
Juran’s auditor training and certification program includes classroom time, on the job training through a live audit, and completion of a summary report. The program can also be delivered through classroom training only.
The Juran method ensures that everything you learn is fully understood and tested in your business environment. By the end you will have the skills to identify and begin to solve the challenges your business faces.
You can start the learning at your own pace online. You’ll have access to all the materials and insights you need to achieve structured learning outcomes.
As you progress, live webinars complement the program giving you a chance to interact with course leaders and fellow students. The collaboration is an invaluable part of the learning experience.
To be effective, auditors should be able to identify where changes can be made to maximize performance improvement results in operational and business processes. Auditors need to have a solid understanding of the audit methods and critical processes that affect quality, safety, efficiency, and customer satisfaction.
Current Training Curriculum:
- The logistics of the internal audit program at your company (if in place already)
- Audit methods
- Report writing
- ISO 9001:2015 standard
- IQS Auditing system
- Auditor Competencies & Questioning Techniques
- Evaluating the reasons why a process is effective or not
- Practice real-life audit situations
The uniqueness of Juran’s approach is that each dimension of an audit is evaluated with specific descriptions of its effectiveness on three different levels:
Approach: The auditor must understand the organizational intent and the design of the way the quality method or ISO dimension is to be managed. This happens with the initial review or desk audit of the system.
Deployment: The Auditor must assess how broadly and deeply people in the organization have been trained, understand, and implement the approach.
Results: The Auditor must understand the measurable quality (outcomes). This occurs as a result of the site audits.
All auditors should know if the process is improving or not. Usually, if a process is in conformance and there no signs of great results – the approach is wrong. An auditor should be able to assess this correctly.
Request a auditor training and certification program Agenda
The Importance of Coaching
(If certification option is selected)
The success or failure of all improvement projects is largely based on the effectiveness or shortcomings of their project management. We consider effective and robust project management to be absolutely critical to the success of an improvement project.
While training is essential for obtaining the knowledge around Lean Six Sigma, coaching makes sure that the learning is applied in the correct way throughout your project. We believe that project coaching highly increases the probability of getting a project completed and in a timely manner.
Typical problems our coaches help combat:
▪ Project Selection – Individuals have a hard time scoping their project and determining what impact it can have on their organization.
▪ Disengagement – Individuals lose steam on their project due to getting “stuck” and need help pushing their project forward.
▪ Tool Selection – There are various tools used in the DMAIC process, and individuals typically have a difficult time selecting which one to use and when.
▪ Accountability – Coaches provide a summary after each session with concerns, next steps, and achievements to keep the project on track, and to setup success for the next session.
Juran recommends eight hours of coaching per project. More hours are available for purchase if needed.
How to start getting results
Fill out form
Fill out the registration form. Don’t forget to add Minitab if you don’t have it already! Click here for Registration Form
Receive Welcome Packet
We will send you a personal welcome packet that includes a login to your online portal, tools & templates, and a syllabus with due dates and expectations.
Plan out a learning calendar
We will work with you to map out your learning journey and schedule in classroom dates and mentoring time.
Become a certified quality auditor
In just a short time, auditors will be able to identify where changes should be made to maximize performance improvement results in operational and business processes.
Michael Stamp is a Senior Consultant with Juran. In this capacity, he specializes in Continuous Process Improvement, Lean Management and delivering a variety of quality programs to corporate clients. Mr. Stamp has over 25 years of experience and is an outstanding change agent who can identify opportunities, develop focus and provide strategic and tactical business solutions.
Mr. Stamp’s core competencies include Process Improvement, Operational Streamlining, Data Science, Special Project Management, Training & Coaching, Cost Reduction, Multi-Site Operations, Quality Control/Assurance, Policy & Procedure Development, Leadership Development & Culture Transformation and Statistics.