Knowledge

Tap into the knowledge of Juran's team of experts

In the Juran Knowledge Base, you will find a number of articles to aid your learning and help you embed quality improvement practices into your organization.

From comprehensive guides on Juran’s core principles to practical advice on quality measurement tools, the resources available here should help put your business on the right path.

Blog

Product Recalls – Post Event Actions and Future Quality Improvement

Posted by Juran on September 30, 2019
If you’ve paid attention to the news in recent years you’ll have no doubt seen some pretty big corporations issuing…
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Blog

About Lean and Quality 4.0 (But Mostly About Lean)

Posted by Michael Stamp on September 10, 2019
Quality’s future role in the era of the fourth industrial revolution is frequently thought to be narrower than today—as machines…
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Knowledge

Enterprise Quality and Total Quality Management

Posted by Dr. Joseph A DeFeo on August 23, 2019
What is TQM? Total Quality Management (TQM) is a term used mainly in Japan, and is the equivalent of what…
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Blog

How Juran Lean Six Sigma Certification Could Enhance Your Career

Posted by Michael Stamp on August 23, 2019
Lean six sigma certification is widely recognized as a mark of professional excellence. However, while there’s a good chance you…
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DMAIC Tools

5 Whys: Finding the Root Cause of Problems

Posted by Peter Robustelli on August 21, 2019
What is 5 Whys analysis? Five Whys analysis is a simple but highly effective means of getting to the root…
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Blog

Driving Business Improvement with Big Data

Posted by Juran on August 2, 2019
There are many new trends shaping the way we manage, specifically the way we manage for quality. One of the…
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Knowledge

Agile and Efficient Quality Management Systems

Posted by Juran on July 2, 2019
A quality management system (QMS) today must unify the design of product and services with the development, implementation, and improvement…
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Knowledge

Features of Quality & Definition of Quality Excellence

Posted by Juran on July 1, 2019
Dictionary definitions of the word “quality” cover fairly similar ground. Merriam-Webster defines it as “degree of excellence” or “superiority in…
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Blog

Kaizen (Rapid Improvement Event)

Posted by Juran on June 29, 2019
What is Kaizen? In simple terms, kaizen is the Japanese term for daily improvement. For businesses and organizations wishing to…
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