Is TQM worth all the effort? In this segment, we compare the market performance of recognized quality leaders to the Standard & Poor index. This example dramatizes the superior market performance of those companies who make “quality” a key business strategy.
Keeping one’s eye on the prize—superior quality—will ultimately help in a time of need. There are smart ways to survive a recession, but also thrive. Learn from those who make “quality” a key business strategy.
To download the entire Quality Minute, please click on the following link: Quality Minute: The “Baldie” Fund