Test of Change

by admin on August 26, 2009

in Articles and White Papers

Is implementing change in your hospital a hard and arduous task? This article by Brian Stockhoff, PhD, of Juran, published in Patient Safety & Quality Healthcare Magazine, discusses implementing change when those recommended are highly disruptive, directly affect patient quality of care, or must be tested in a trial-and-error approach.

The risk aversion that arises from past failed attempts and lack of confidence in the success of proposed changes exacts a significant toll on continuous improvement efforts. Read how an approach based on statistics, efficiently guides the identification and selection of changes that collectively will optimize performance and manage product and process improvements.


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