Product Quality – A Prescription for the West

by admin on January 21, 2009

in Dr. Juran Life and Times

Dr. Juran notes that the West is in serious trouble with respect to product quality. At that time, a major reason was the immediate threat posed by the Japanese revolution in quality. Dr. Juran offers an explanation of this phenomenon, a set of proposed solutions for the West, and his prognosis.

Product Quality-A Prescription for the West

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