Cultural Patterns and Quality Control

by admin on January 22, 2009

in Dr. Juran Life and Times

Dr. Juran was struck by the recurrence of difficulties in introducing modern quality control techniques. The way in which recent studies by the cultural anthropologists and industrial sociologists seem to bear so directly on this problem also struck him.

In this article, he restricts his observations to one aspect of modern quality control, techniques, the Shewhart Control Chart.


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