Learn These Root Cause Analysis Steps to Improve Your Problem Solving

Michael Stamp Blog Leave a Comment

Effective root cause analysis is the heart of any problem solving method such as Six Sigma, Lean, Root Cause Corrective Action and Plan, Do, Check, Act. It is an essential step for identifying critical components of chronic issues, sometimes inside involved projects spanning a few months. It is also the key to daily analysis of sporadic changes in process and …

Do Healthy Finances Mean a State of Performance Excellence?

Kevin Caldwell Blog Leave a Comment

Organizations that enjoy healthy finances tend to become complacent. “Life is good” tends to be the mantra. One only needs a significant event like the Samsung Note 7 fire hazard, the Takata airbag inflator recall, or the LG Electronics recall of portable air conditioners due to fire hazards, to name a few, to create a burning platform (no pun intended) …

What is Telemedicine And Is It Quality Healthcare?

Juran Blog Leave a Comment

Telemedicine services provide patients 24/7 access to certified physicians virtually via their mobile phones and other internet-connected devices. With this service, patients have the ability to call doctors at their convenience and speak on the phone or with video chat. Telemedicine technology helps streamline the medical visit process and can save incredible amounts of time, frustration, and money as a …

Enabling Breakthrough Levels of Performance

Juran Blog Leave a Comment

Improvement happens every day, in every organization — even the poorly performing ones. Improvement is the only way a business survives. It is a continuous activity that is incrementally chipped-away at, day after day. It is different than breakthrough improvement, however. Achieving breakthrough improvement requires taking a step back and analyzing your situation a little closer. Breakthrough means the organized creation of …

Why Preparation is Key to Business Success

Juran Blog Leave a Comment

In today’s global market, the difference between the successes and the failures is no longer measured only in terms of financial performance and market share. What is now being factored into the equation — and rightfully so — is the value being delivered to the customer, which requires a clearer understanding of the elusive and ever-changing customer needs and the ability to translate those …