Improvement Projects ROI: Too Little, Too Late

Dr. Joseph A DeFeo Blog Leave a Comment

Lackluster financial results from improvement projects? Smaller than expected ROI (return on investment)? Do not be alarmed, there are solutions to these problems. With a little boost your organization can achieve great results. Last week’s blog on the Juran JUMP program attempted to bring to light the slowness of some improvement programs and methods. In this week’s blog I will …

How the project by project approach transformed a hospital system

Audra D'Agostino Blog Leave a Comment

A look at what Sinai Hospital System’s Loren Chandler had to say about their transformation… If you tuned in with us at the end of March then you were lucky enough to get a transparent view of a hospital system’s transformation to better quality. Like Dr. Juran said, he has never seen a successful transformation without the top management being …

Big Data in Action

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It is clear that big data can provide many new business opportunities for organizations. Discoveries about consumer behavior or marketing campaigns can be revealing and informative, but there are many more ways to leverage big data. One example is in making medical decisions. i2b2, or Informatics for Integrating Biology and the Bedside, is a big data project sponsored by the …

A New Look at Expert Quality Healthcare

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With the emergence of any new industry, there are bound to be initial hurdles that must be overcome before achieving breakthrough success. The telemedicine industry is no exception. Telemedicine by definition is the use of telecom and information technology to provide healthcare remotely. Patients can video conference with their doctor and receive medical advice that otherwise may not be easily …

What is Telemedicine And Is It Quality Healthcare?

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Telemedicine services provide patients 24/7 access to certified physicians virtually via their mobile phones and other internet-connected devices. With this service, patients have the ability to call doctors at their convenience and speak on the phone or with video chat. Telemedicine technology helps streamline the medical visit process and can save incredible amounts of time, frustration, and money as a …

What Does a Baldrige Award-Winning Company Look Like?

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In 2015, four organizations received the prestigious Malcolm Baldrige National Quality Award for their commitment to performance excellence. The winners were from four different categories, including small business, education, health care, and nonprofit. See below for some highlights on these organizations’ achievements: MidwayUSA: This outdoor and recreational sport equipment firm improved its employee satisfaction and engagement rate from 76 percent …

The Ultimate Way to Overcome Technology Issues in Healthcare

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A major technological shift that is facing not only healthcare, but many other industries today is the integration of electronic records and Big Data into everyday operations. While there are certainly benefits to using these technologies in an organization to make more informed decisions or discover hidden problems, this shift also comes with some potential risk. In the healthcare industry, …

How To Become A Quality Healthcare Provider by Increasing Productivity

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There are many healthcare issues that can be solved with the implementation of Lean. In any organization, and especially in healthcare, time is a critical resource; any time wasted means less time caring for patients. In most cases, the major causes of excess waste are inefficient processes that cause staff to be unproductive. One Lean strategy to combat these inefficiencies …

How to Become A Quality Healthcare Provider

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Everybody wants top quality healthcare. In celebration of World Quality Month, we took a closer look at data from the top independent healthcare research associations to see where some of the best hospitals in the country are. We wanted to see who was saving the most lives, causing the least complications, and scoring highest on patient satisfaction reports. What we …