The Five Phases of a Transformation Roadmap and the Roadblocks

Peter Robustelli Blog Leave a Comment

Leadership teams, especially new ones, typically have a vision to create change (like a culture change or some other new way of thinking) but no plan on how to get there that extends further than three or four months. Many of them say, “We’ll see how it goes and then adjust and/or decide on where to go from there”. What …

Tired of Running from Competition? Fulfill the Customer Needs

Michael Stamp Blog Leave a Comment

Your company has always been an industry leader. Your customers are loyal, your financials are solid, and your employees are happy. However, newer competition is lurking around the corner. They represent the new flavor, nimble and embracing the next wave. How do you focus on the present and still innovate for the future? How do you protect your core business …

Why companies with a quality culture don’t suffer from eroding margins

Dr. Joseph A DeFeo Blog Leave a Comment

“Too many companies only focus on top-line growth. Savvy business owners know that often the easiest path to grow their profits is to focus on their margins.”- Inc Magazine, 2017. How many times have you heard your leadership scream, “Our margins are declining and we need to do something!” Probably every quarter, if not every day! This is the mantra …

How Leaders Play A Role In Quality Culture

Peter Robustelli Blog Leave a Comment

Culture change is what is on almost every Leader’s mind when you ask them about what is the most important thing to improve. It’s understandable, the organizational culture drives everything; how we work, make decisions, collaborate, create and even our level of loyalty and commitment. No wonder it is on their mind. Also, when you discuss strategies on how to …

4 Critical Success Factors For Any Quality Culture

Joseph M. DeFeo Blog Leave a Comment

Over the last five years, I have traveled to 30 different countries to assess and observe companies to help them understand where they need to improve and how to close those gaps. One area that was a top priority for those companies was to measure their culture. This was a difficult thing to do because there aren’t specific things one …