Organizational Problem Solving: It’s All About Bird Poop

Dr. Joseph A DeFeo Blog Leave a Comment

The heart of all organizational problem solving is to understand enough of the causes of the problem, and find an acceptable solution to it. Finding the “root cause or causes” of an organizational problem is the single most important determinant of success or failure of sustaining results. This is true of all types of problems: chronic problems that have been …

Improvements Take Too Long!

Dr. Joseph A DeFeo Blog Leave a Comment

“Our improvements take too long!” This is the mantra of many executives I have met, of every employee I have met. Let’s face it everything takes too long. Everything except vacations, holidays and entertainment events that is. So why does ‘it’ take so long? There are a variety of reasons most of which we continue to research at Juran. Year …