Why companies with a quality culture don’t suffer from eroding margins

Dr. Joseph A DeFeo Blog Leave a Comment

“Too many companies only focus on top-line growth. Savvy business owners know that often the easiest path to grow their profits is to focus on their margins.”- Inc Magazine, 2017. How many times have you heard your leadership scream, “Our margins are declining and we need to do something!” Probably every quarter, if not every day! This is the mantra …

How Lean Six Sigma can Combat Turnover

Michael Stamp Blog Leave a Comment

Employee turnover is on the minds of American employers lately. The percentage of employees initiating a separation from an employer, known as the “Quits Rate” at the Bureau of Labor Statistics, has been rising since 2011. Since 2016 it has equaled the Quits Rate since before the Great Recession. While that is a great indicator of health for the American …

How Leaders Play A Role In Quality Culture

Peter Robustelli Blog Leave a Comment

Culture change is what is on almost every Leader’s mind when you ask them about what is the most important thing to improve. It’s understandable, the organizational culture drives everything; how we work, make decisions, collaborate, create and even our level of loyalty and commitment. No wonder it is on their mind. Also, when you discuss strategies on how to …

Lean Six Sigma Can Make Millennials Your Greatest Asset

Matthew Muller Blog Leave a Comment

Millennials will soon be the largest living American generation, and their impact on corporate America is already apparent. Older generations have been fairly vocal about their concerns with the stereotypical flaws that most millennials have, like: “They are entitled slackers” “They need constant praise” “They are job hoppers” “They don’t understand the true meaning of work” Sure these can all …

4 Critical Success Factors For Any Quality Culture

Joseph M. DeFeo Blog Leave a Comment

Over the last five years, I have traveled to 30 different countries to assess and observe companies to help them understand where they need to improve and how to close those gaps. One area that was a top priority for those companies was to measure their culture. This was a difficult thing to do because there aren’t specific things one …

Why Top-Notch Team Training Is Important

Michael Stamp Blog Leave a Comment

With the end of the Great Recession has come a dramatic increase in spending on Corporate Learning. The improved economic environment has made resources available for training and professional development for employees at all levels of the organization. Paired with the availability and quality of self-paced online learning, there are huge opportunities today to improve performance through Corporate Learning. Training …

Making Everything Great Again

Dr. Joseph A DeFeo Blog Leave a Comment

Is your company great? When it comes to asking this about our companies and organizations we work for, being great is something that everyone strives for. These two words are an excellent motivator for businesses, but it must be remembered that greatness is seen in the eyes of the beholder. Organizations must always revisit their business strategy, models, and customer …

Operationalizing Your “Why”

Joseph M. DeFeo Blog Leave a Comment

As we mentioned in a previous post, your “why” is something you believe in that motivates you to do what you do everyday. There are leaders that live by their why and others that live by their “what”. The ones focused on their “why” are the ones that make significant changes to the world. There are three components to operationalize …