How to become a Lean Six Sigma Expert

Peter Robustelli Blog Leave a Comment

Your organization is probably experiencing the same challenges that most of the ones I have engaged with have. They have a hard time choosing between simple Root Cause Analysis and using the Six Sigma methodology. Although the application of the Six Sigma methodology doesn’t have to be rigid, formal and complicated, it was designed for more complex problems than basic …

How to Bring your Kaizen Team to The Top

Kevin Caldwell Blog Leave a Comment

Inevitably most, if not all, Kaizen or Rapid Improvement Teams encounter problems along the way as they transform identified current state conditions into new and improved future state conditions. Typically this occurs once the current state value stream map is completed and analysis of the information begins. The problems can be an array of issues such as: poor frequency and …

Organizational Problem Solving: It’s All About Bird Poop

Dr. Joseph A DeFeo Blog Leave a Comment

The heart of all organizational problem solving is to understand enough of the causes of the problem, and find an acceptable solution to it. Finding the “root cause or causes” of an organizational problem is the single most important determinant of success or failure of sustaining results. This is true of all types of problems: chronic problems that have been …

Improvement Projects ROI: Too Little, Too Late

Dr. Joseph A DeFeo Blog Leave a Comment

Lackluster financial results from improvement projects? Smaller than expected ROI (return on investment)? Do not be alarmed, there are solutions to these problems. With a little boost your organization can achieve great results. Last week’s blog on the Juran JUMP program attempted to bring to light the slowness of some improvement programs and methods. In this week’s blog I will …

Improvements Take Too Long!

Dr. Joseph A DeFeo Blog Leave a Comment

“Our improvements take too long!” This is the mantra of many executives I have met, of every employee I have met. Let’s face it everything takes too long. Everything except vacations, holidays and entertainment events that is. So why does ‘it’ take so long? There are a variety of reasons most of which we continue to research at Juran. Year …

How the project by project approach transformed a hospital system

Audra D'Agostino Blog Leave a Comment

A look at what Sinai Hospital System’s Loren Chandler had to say about their transformation… If you tuned in with us at the end of March then you were lucky enough to get a transparent view of a hospital system’s transformation to better quality. Like Dr. Juran said, he has never seen a successful transformation without the top management being …

The Five Phases of a Transformation Roadmap and the Roadblocks

Peter Robustelli Blog Leave a Comment

Leadership teams, especially new ones, typically have a vision to create change (like a culture change or some other new way of thinking) but no plan on how to get there that extends further than three or four months. Many of them say, “We’ll see how it goes and then adjust and/or decide on where to go from there”. What …

Tired of Running from Competition? Fulfill the Customer Needs

Michael Stamp Blog Leave a Comment

Your company has always been an industry leader. Your customers are loyal, your financials are solid, and your employees are happy. However, newer competition is lurking around the corner. They represent the new flavor, nimble and embracing the next wave. How do you focus on the present and still innovate for the future? How do you protect your core business …

Do Healthy Finances Mean a State of Performance Excellence?

Kevin Caldwell Blog Leave a Comment

Organizations that enjoy healthy finances tend to become complacent. “Life is good” tends to be the mantra. One only needs a significant event like the Samsung Note 7 fire hazard, the Takata airbag inflator recall, or the LG Electronics recall of portable air conditioners due to fire hazards, to name a few, to create a burning platform (no pun intended) …