Knowledge

Tap into the knowledge of Juran's team of experts

In the Juran Knowledge Base, you will find a number of articles to aid your learning and help you embed quality improvement practices into your organization.

From comprehensive guides on Juran’s core principles to practical advice on quality measurement tools, the resources available here should help put your business on the right path.

Knowledge

What Is Total Quality Management?

Posted by Dr. Joseph A DeFeo on August 23, 2019
Total quality management (TQM) is a term that originated in the 1950s and is today used mainly in Japan. It…
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Blog

How Juran Lean Six Sigma Certification Could Enhance Your Career

Posted by Michael Stamp on August 23, 2019
Lean six sigma certification is widely recognized as a mark of professional excellence. However, while there’s a good chance you…
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DMAIC Tools

5 Whys: Finding the Root Cause of Problems

Posted by Peter Robustelli on August 21, 2019
What is 5 Whys analysis? Five Whys analysis is a simple but highly effective means of getting to the root…
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Blog

Driving Business Improvement with Big Data

Posted by Juran on August 2, 2019
There are many new trends shaping the way we manage, specifically the way we manage for quality. One of the…
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Knowledge

Agile and Efficient Quality Management Systems

Posted by Juran on July 2, 2019
A quality management system (QMS) today must unify the design of product and services with the development, implementation, and improvement…
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Knowledge

Features of Quality & Definition of Quality Excellence

Posted by Juran on July 1, 2019
Dictionary definitions of the word “quality” cover fairly similar ground. Merriam-Webster defines it as “degree of excellence” or “superiority in…
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Blog

Kaizen (Rapid Improvement Event)

Posted by Juran on June 29, 2019
What is Kaizen? In simple terms, kaizen is the Japanese term for daily improvement. For businesses and organizations wishing to…
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Knowledge

A Guide to ISO 9000/9001:2015

Posted by Juran on June 24, 2019
What is ISO 9000/9001:2015? The ISO 9000 standards deal with the management systems used by organizations to ensure quality in…
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Knowledge

Quality by Design (QbD): An Overview

Posted by Juran on June 24, 2019
What is Quality by Design (QbD)? Quality by Design (QbD) is a structured process for designing and launching new products.…
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