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Juran's Quality Handbook, Sixth Edition: The Complete Guide to Performance Excellence
Quality Improvement Pocket Guide
Juran Institutes Six Sigma Breakthrough & Beyond
Jurans Quality Planning & Analysis for Enterprise Quality
Lean and Six Sigma Reference Guide and Tool Kit
Mistake-Proofing for Operators: THE ZQC System
AIAG Potential Failure Mode and Effects Analysis (Third Edition)
AIAG- Measurement System Analysis (Third Edition)
Statistics for Experimenters: An Introduction to Design, Data Analysis, and Model Building
DVD-Library 1: Quality Improvement and Cost Reduction
DVD-Library 2: Planning Quality and Meeting Customers Needs
DVD- Library 3: Tools, Measures and Re-Engineering
DVD-Library 4: Benchmarking, Competition and New Trends in Quality
DVD- Library 5: Teams, Strategic Planning, and Quality Definitions
DVD-Health Care Library
DVD-Government Library
DVD Master Library
DVD-Premier Collection
Quality Improvement Tools Training Kit
Breakthrough Results Training Kit
QM- Chili Peppers - Streaming Video
QM- Don't Cook Your Chicks - Streaming Video
QM- Florence Nightingale - Streaming Video
QM- Granite Rock's ATM - Streaming Video
QM- Hair Nets - Streaming Video
QM- Hospital I-V's - Streaming Video
QM- Stone Hill Winery - Streaming Video
QM- The "Baldie" Fund - Streaming Video
QM- The Jefferson Memorial - Streaming Video
QM- Baton Rouge Medical Center - Streaming Video
The Juran Performance Bundle
*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Granite Rock, a Malcolm Baldrige Award winner, benchmarked banks and gas stations and borrowed their ATM technology to improve delivery and increase sales and profits. The segment illustrates how we can learn from studying other industries (not just our competition).