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Individual Online Quality Minutes
What are Quality Minutes®?
The versatile and educational “Quality Minutes” series from Juran Institute is a
collection of true case examples that illustrate and reinforce how breakthrough
performance improvements were achieved in a wide variety of organizations.
Covering wide-ranging libraries of interest, each video segment dramatizes the
actual planning, implementation and results of breakthrough concepts. The
examples can be used with individuals and groups of all sizes in many different
ways to bring real world examples to life for employees at all levels.
Easy to use, each 90-second video story stimulates discussion, brainstorming,
and creativity; demonstrates how companies used process improvement tools and
techniques to solve problems and achieve six sigma results. Each real-world
example introduces and encourages thoughtful examination and the learning of
proven processes and results. They can be used for opening meetings, maintaining
continuity during breaks in large or small conferences, conducting project team
reviews, steering teams, seminars, and strategic planning retreats. Typically,
only one segment will be used at the right opportunity with subsequent examples
during follow-on sessions.
How are Segments Packaged and Priced?
The
Master DVD contains all segments on two DVDs and associated discussion guides on
CD at a cost of $199. The segments have been divided into libraries on DVD with
associated discussion guide on CD at a cost of $69.
The Premier Edition
is a DVD of the most popular segments, along with a discussion guide on CD, for
only $69.
Individual segments can be purchased as streaming video from
the website at a cost of $7.99 per segment. Discussion guide is downloadable as
a PDF.
Ways to Purchase Quality Minutes
DVD –
Purchasers can receive Quality Minutes on DVD with an accompanying CD of
Discussion Guides. Versatile and easy to use, DVDs are great to show anytime,
anywhere. Government Collection is not available on DVD.
Individual
Subscriptions – Subscribers may pick and choose individual segments from each of
the libraries. However, the first order can be no less than 6 segments at a
discounted price of $50 for the six. After that six, any more individual
segments are priced at $7.99 each.
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QM- Folding Towels - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Folding Towels. By systematically dissecting the problem, a quality improvement team at a Ritz Carlton hotel discovered the true, root cause of a housekeeping activity that had been costing the hotel $30,000 of wasted staff time each and every year. Learn More -
QM- Good Dog - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Good Dog. In this segment, a quality improvement team at the Canine Enforcement Division of the United States Customs Service embarks on a project to increase the graduation rate of dogs entering the force. By discovering the major reason why dogs flunked out of training, the team has dramatically increased the number of graduating dogs. Learn More -
QM- How to Eat an Elephant - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
How to Eat an Elephant. Elephant-sized quality problems are too big and complex to digest all at once. This segment dramatizes the need to carve up big projects into achievable, bite-sized portions. Learn More -
QM- Meals Over Bosnia - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Meals Over Bosnia. The U.S. Air Force used teamwork and creativity to cut costs dramatically and improve the delivery of food supplies to war torn eastern Bosnia and Herzegovina. Learn More -
QM- Retiring Budget Cars - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Retiring Budget Cars. A quality improvement team at Budget Rent-A-Car in Dallas discovered why it had been taking so long to get retired cars to the auction block. The resulting remedy saved the Dallas operation over $110,000 a year in vehicle depreciation and savings on interest and transportation costs. Learn More -
QM- School Lunches - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
School Lunches. The students at a Connecticut high school used quality methodology and classic analytical tools to improve the quality of school lunches, turning their chronically unprofitable cafeteria into a delicious money maker. Learn More -
QM- Shell Brazil - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Shell Brazil. A quality team at Shell uncovered an unexpected opportunity to save over $100,000 a year when it analyzed the reasons for delays in the shipment of its products. Learn More -
QM- Shure - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Shure. Shure makes great microphones, but they were simply taking much too long to get to market. In this segment, a cross-functional team re-engineered the new product development process, decreasing the total number of steps by 70% and reducing time-to-market from five years to about 14 months. All of this helped move Shure from fifth to second in market share. Learn More -
QM- Stuck on Quality - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Stuck on Quality. A U.S. Air Force quality improvement team used creativity, ingenuity, and a stuffed toy to perform a routine maintenance procedure in 30 seconds, a cat-like plunge from the 30 minutes or more it used to take. Learn More -
QM- The Case of the Missing Linen - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
The Case of the Missing Linen. At this hospital in Massachusetts, a quality improvement team systematically tracked down the shocking reason why the hospital had been spending over $200,000 a year to replace lost linen. Learn More
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