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What are Quality Minutes®?
The versatile and educational “Quality Minutes” series from Juran Institute is a collection of true case examples that illustrate and reinforce how breakthrough performance improvements were achieved in a wide variety of organizations. Covering wide-ranging libraries of interest, each video segment dramatizes the actual planning, implementation and results of breakthrough concepts. The examples can be used with individuals and groups of all sizes in many different ways to bring real world examples to life for employees at all levels.
Easy to use, each 90-second video story stimulates discussion, brainstorming, and creativity; demonstrates how companies used process improvement tools and techniques to solve problems and achieve six sigma results. Each real-world example introduces and encourages thoughtful examination and the learning of proven processes and results. They can be used for opening meetings, maintaining continuity during breaks in large or small conferences, conducting project team reviews, steering teams, seminars, and strategic planning retreats. Typically, only one segment will be used at the right opportunity with subsequent examples during follow-on sessions.
How are Segments Packaged and Priced?
The Master DVD contains all segments on two DVDs and associated discussion guides on CD at a cost of $199. The segments have been divided into libraries on DVD with associated discussion guide on CD at a cost of $69.
The Premier Edition is a DVD of the most popular segments, along with a discussion guide on CD, for only $69.
Individual segments can be purchased as streaming video from the website at a cost of $7.99 per segment. Discussion guide is downloadable as a PDF.
Ways to Purchase Quality Minutes
DVD – Purchasers can receive Quality Minutes on DVD with an accompanying CD of Discussion Guides. Versatile and easy to use, DVDs are great to show anytime, anywhere. Government Collection is not available on DVD.
Individual Subscriptions – Subscribers may pick and choose individual segments from each of the libraries. However, the first order can be no less than 6 segments at a discounted price of $50 for the six. After that six, any more individual segments are priced at $7.99 each.
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*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.Folding Towels. By systematically dissecting the problem, a quality improvement team at a Ritz Carlton hotel discovered the true, root cause of a housekeeping activity that had been costing the hotel $30,000 of wasted staff time each and every year. Learn More
*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.Good Dog. In this segment, a quality improvement team at the Canine Enforcement Division of the United States Customs Service embarks on a project to increase the graduation rate of dogs entering the force. By discovering the major reason why dogs flunked out of training, the team has dramatically increased the number of graduating dogs. Learn More
*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.How to Eat an Elephant. Elephant-sized quality problems are too big and complex to digest all at once. This segment dramatizes the need to carve up big projects into achievable, bite-sized portions. Learn More
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