We are no longer enabling visitors to purchase Juran products from this site. To purchase items you are interested in, please contact Juran’s Corporate Headquarters at +1.800.338.7726.
Subscribe to RSS Feed
Individual Online Quality Minutes
What are Quality Minutes®?
The versatile and educational “Quality Minutes” series from Juran Institute is a
collection of true case examples that illustrate and reinforce how breakthrough
performance improvements were achieved in a wide variety of organizations.
Covering wide-ranging libraries of interest, each video segment dramatizes the
actual planning, implementation and results of breakthrough concepts. The
examples can be used with individuals and groups of all sizes in many different
ways to bring real world examples to life for employees at all levels.
Easy to use, each 90-second video story stimulates discussion, brainstorming,
and creativity; demonstrates how companies used process improvement tools and
techniques to solve problems and achieve six sigma results. Each real-world
example introduces and encourages thoughtful examination and the learning of
proven processes and results. They can be used for opening meetings, maintaining
continuity during breaks in large or small conferences, conducting project team
reviews, steering teams, seminars, and strategic planning retreats. Typically,
only one segment will be used at the right opportunity with subsequent examples
during follow-on sessions.
How are Segments Packaged and Priced?
The
Master DVD contains all segments on two DVDs and associated discussion guides on
CD at a cost of $199. The segments have been divided into libraries on DVD with
associated discussion guide on CD at a cost of $69.
The Premier Edition
is a DVD of the most popular segments, along with a discussion guide on CD, for
only $69.
Individual segments can be purchased as streaming video from
the website at a cost of $7.99 per segment. Discussion guide is downloadable as
a PDF.
Ways to Purchase Quality Minutes
DVD –
Purchasers can receive Quality Minutes on DVD with an accompanying CD of
Discussion Guides. Versatile and easy to use, DVDs are great to show anytime,
anywhere. Government Collection is not available on DVD.
Individual
Subscriptions – Subscribers may pick and choose individual segments from each of
the libraries. However, the first order can be no less than 6 segments at a
discounted price of $50 for the six. After that six, any more individual
segments are priced at $7.99 each.
View as: Grid List
-
QM- The San Diego Zoo - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
The San Diego Zoo. In this extended Quality Minute segment, we take a detailed look at how the San Diego Zoo is effectively using self-directed work teams to improve the quality of its business. Some of the resulting benefits of this new approach include a reduction in workers compensation claims, higher job satisfaction, lower absenteeism, and an increase in guest attendance. Learn More -
QM- Three Hour House - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Three Hour House. By rethinking and re-engineering traditional construction techniques and technology, a well orchestrated team actually built a San Diego home from scratch in less than three hours! Learn More -
QM- Barking phones - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Barking Phones. A true, humorous story to illustrate how unexpected the root cause of a problem can be. In this segment, a homeowner calls the local phone company to report a problem with her line. The phone never rings . . . but the dog barks each and every time theres an incoming call. Why? Thats what the phone company had to diagnose Learn More -
QM- Blitz Teams - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Blitz Teams. Why does quality have to take so long? Well, it doesnt. St. Josephs Hospital in New Jersey has created an innovative way to make quality happen fast. A special process allows quality improvements to be implemented in weeks . . . not months. And these super-fast results can be attained in any type of organization. Learn More -
QM- Catheter Complications - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Catheter Complications. For years, the complication rate for catheter insertions at this metropolitan hospital was unacceptably high. A team began to ask who, what, why, and where might be causing this chronic problem? When the team discovered the primary reason for these complications, they couldn't believe the simplicity of the remedy. Learn More -
QM- Class Conflicts - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Class Conflicts. A high school in Connecticut applied teamwork and a structured quality improvement process to solve a chronic and frustrating class scheduling problem. Learn More -
QM- DIAL-A-MATTRESS - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
DIAL-A-MATTRESS. By incorporating new technology into the redesign of its distribution and inventory process, DIAL-A-MATTRESS has reduced the cycle time for shipping mattresses from its warehouse. Customers ordering a mattress by phone can expect home delivery within two hours. The company turns inventory 60 times a year, a tenfold increase compared to the industry average. Learn More -
QM- Fading Towel Logos - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Fading Towel Logos. A housekeeping team at a Ritz Carlton hotel identified and solved a colorful problem that saves the hotel chain an estimated $1 million a year. Learn More -
QM- Finding Files in the Hartford Courts - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Finding Files in the Hartford Courts. Unhappy customers and intense media scrutiny motivated this Connecticut Superior Court System to undertake a project to improve its ability to find files. The team discovered that files were missing or unavailable 25 percent of the time. A flow chart analysis pointed to the primary cause of the problem. As a result of the teams efforts, the number of missing files was reduced by 80 percent. Learn More -
QM- Fire Fighting or Prevention - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Fire Fighting or Prevention. The difference between trouble-shooting teams and quality improvement teams is dramatized when we jump aboard a fire truck to compare fire-fighting squads and fire prevention squads. Learn More
View as: Grid List
(800) 338-7726