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What are Quality Minutes®?
The versatile and educational “Quality Minutes” series from Juran Institute is a collection of true case examples that illustrate and reinforce how breakthrough performance improvements were achieved in a wide variety of organizations. Covering wide-ranging libraries of interest, each video segment dramatizes the actual planning, implementation and results of breakthrough concepts. The examples can be used with individuals and groups of all sizes in many different ways to bring real world examples to life for employees at all levels.
Easy to use, each 90-second video story stimulates discussion, brainstorming, and creativity; demonstrates how companies used process improvement tools and techniques to solve problems and achieve six sigma results. Each real-world example introduces and encourages thoughtful examination and the learning of proven processes and results. They can be used for opening meetings, maintaining continuity during breaks in large or small conferences, conducting project team reviews, steering teams, seminars, and strategic planning retreats. Typically, only one segment will be used at the right opportunity with subsequent examples during follow-on sessions.
How are Segments Packaged and Priced?
The Master DVD contains all segments on two DVDs and associated discussion guides on CD at a cost of $199. The segments have been divided into libraries on DVD with associated discussion guide on CD at a cost of $69.
The Premier Edition is a DVD of the most popular segments, along with a discussion guide on CD, for only $69.
Individual segments can be purchased as streaming video from the website at a cost of $7.99 per segment. Discussion guide is downloadable as a PDF.
Ways to Purchase Quality Minutes
DVD – Purchasers can receive Quality Minutes on DVD with an accompanying CD of Discussion Guides. Versatile and easy to use, DVDs are great to show anytime, anywhere. Government Collection is not available on DVD.
Individual Subscriptions – Subscribers may pick and choose individual segments from each of the libraries. However, the first order can be no less than 6 segments at a discounted price of $50 for the six. After that six, any more individual segments are priced at $7.99 each.
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*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.The San Diego Zoo. In this extended Quality Minute segment, we take a detailed look at how the San Diego Zoo is effectively using self-directed work teams to improve the quality of its business. Some of the resulting benefits of this new approach include a reduction in workers compensation claims, higher job satisfaction, lower absenteeism, and an increase in guest attendance. Learn More
*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.Three Hour House. By rethinking and re-engineering traditional construction techniques and technology, a well orchestrated team actually built a San Diego home from scratch in less than three hours! Learn More
*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.Barking Phones. A true, humorous story to illustrate how unexpected the root cause of a problem can be. In this segment, a homeowner calls the local phone company to report a problem with her line. The phone never rings . . . but the dog barks each and every time theres an incoming call. Why? Thats what the phone company had to diagnose Learn More
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