Customer Service
- Frequently Asked Questions
- Tell me the difference between the e-Lifeline memberships
- How can I find out more about workshops and online offerings?
- What are your certification requirements?
- How can I track my product order?
- Client Development Associates
- Tell us what you think
- Your Feedback in Action
- Frequently Asked Questions:
- Please use this link to recover your password.
- Tell me the difference between the e-Lifeline memberships.
- The Juran e-Lifeline was created for performance excellence program deployment leaders, quality professionals, and Belts of all levels. This web-based portal is a dynamic tool that includes valuable information and documents for downloading, customizing, and use within your company. Our free Trial account will allow you to see a sample offering in each e-Lifeline category. Our $49 Student account will give you full access to Articles, White Papers, Dr. Juran’s published papers and Publications. The Individual Membership is the most powerful with access to all categories including helpful information on deployments, tools for managing your belts, teams and deployment, case studies of performance excellence in all industries, a forum, and you can access a Juran Expert to get a personalized answer to your tough questions. It is priced at only $149 annually.
- How can I find out more about workshops and online offerings?
- Contact through email at info@juran.com; fax at 203-267-3446 to a Client Development Associate, or call 800-338-7726.
- What are your certification requirements?
- – download PDF and number to call
- How can I track my product order?
- To track your orders please login to your account here and click 'My Orders' link.
- Client Development Associates are available during the following hours:
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Monday-Friday: 9:00 a.m. to 5:00 p.m. Eastern
Tel: (203) 267-3445 or (800) 338-7726
Fax: (203) 267-3446E-mail: info@juran.com
Contact us by mail:
Corporate Headquarters
900 Main Street South, Suite 100
Southbury, CT 06488
United States
International Offices (link to page for other offices) - Tell us what you think:
- We want to hear from you. Tell us what you think about the Web site, your customer service experience or Juran’s offerings.
- Your Feedback in Action:
- We've greatly expanded our site to include specific information on performance excellence and quality topics.
We've created a new, universal log-in page to both simplify registration as well as allow easy log-in to e-Lifeline, video subscriptions, and specialized information.
We've added blogs and an e-Lifeline forum to give you more access to subject-matter experts on vital topics.
(800) 338-7726