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The Handbook Covers:
Leadership--what everyone needs to know about managing for superior quality and results.

Methods--the most effective methods and tools for attaining superior results, such as Lean, Six Sigma, Root Cause Analysis, Continuous Innovation and more.

Industry applications--effectively applying quality management.

The roles of key functions--such as quality professionals, research and development, supply chain, and governance--and what they must carry out to attain superior results in an organization.

Performance excellence--pragmatic roadmaps, templates, and tools to aid in developing an effective and sustainable performance excellence system.
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Anyone studying or engaged in quality improvement will value this handy 100-page “Quality Improvement Pocket Guide.”

This cost-effective guide will facilitate your organizations improvement initiatives by providing your team with valuable information about Juran’s Improvement, Root Cause Corrective Action and Problem-Solving methodologies. If ordering 10 or more Quality Improvement Pocket Guides call Juran at (800) 338-7726 or contact us at info@juran.com to learn about our bulk discount rates.
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After the consultants have gone... Six Sigma: Breakthrough and Beyond goes beyond most six sigma texts to deal with the practical day-to-day human, structural, and technological issues which arise when initiating and maintaining a Six Sigma effort. Learn More

This new fifth edition focuses on external and internal customers in both manufacturing and service industries. Offers a balanced and broad treatment of the managerial, statistical, and technological activities related to quality planning and analysis. Learn More

This Reference Guide provides practitioners with concise and pertinent information on deploying a Lean and/or Six Sigma initiative. It contains an explanation of the Lean and Six Sigma methods, essential tools, and team skills necessary to carry-out a successful deployment of Lean and/or Six Sigma. In addition, it contains key information related to important roles, how to select and launch projects, and valuable deployment tips. The information contained in this guide is generic enough for you to adapt to your own needs. Learn More

This book is intended to give you powerful knowledge and can be used to make your workplace more productive, and your job simpler and more satisfying. It's about a way to manufacture or assemble products that have zero defects by catching and fixing human mistakes and machine errors before they can cause defects. Learn More

This manual provides general guidelines for preparing an FMEA. This reference manual and reporting format was devised by the Failure Mode and Effects Analysis teams at Chrysler, Ford and General Motors, working under the auspices of the Automotive Division of the American Society for Quality Control and the Automotive Industry Action Group. Learn More

This manual provides an introduction to measurement system analysis, and is not intended to limit the evolution of analysis methods suited to particular processes or commodities. This reference manual was developed by a Measurement Systems Analysis Workgroup sanctioned by the Daimler Chrysler Corporation/Ford Motor Company/General Motors Corporation Supplier Quality Task Force, and under the auspices of the American Society for Quality and the Automotive Industry Action Group. Learn More

This first edition text by Box Hunter and Hunter sows a fresh approach to statistics focusing on applications in the physical, engineering, biological, and social sciences. While the book is unusual in the attention given to scientific philosophy, it requires only elementary mathematics. Material is presented with the non statistician in mind showing many worked examples, and frequent exercises. Learn More