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Search results for 'hospital'
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QM- Call Light Response Time - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Call Light Response Time. This medical center in California consistently measures patient satisfaction to ensure self-referrals (an important lifeline for the hospital). This team used Pareto analysis to identify an important patient concern (call light response time) and to prioritize the top three causes for delays. Learn More -
QM- Baton Rouge Medical Center - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Baton Rouge Medical Center. A highly competitive marketplace stimulated this quality planning team to design customer-focused quality features into their new hospital facility. The resulting quality features look more like a first class hotel than a hospital: valet parking, personal escorts, effortless check-in, and patient rooms that really do look like home. Learn More
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(800) 338-7726