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QM- Granite Rock's ATM - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Granite Rock, a Malcolm Baldrige Award winner, benchmarked banks and gas stations and borrowed their ATM technology to improve delivery and increase sales and profits. The segment illustrates how we can learn from studying other industries (not just our competition). Learn More -
QM- Just in Time Supermarkets - Streaming Video
$7.99*To access online videos, subscribers must be logged into the Juran website, and a broadband internet connection is required.
Just in Time Supermarkets. Toyota is one of the most recognized benchmarks of inventory management. Did you know, though, that Toyota's famous JIT system was the direct result of Toyota benchmarking American supermarkets in the early 1950s? Learn More
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