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It's All About "Big Q"

Dr. Juran coined the term “Big Q” many years ago. For Juran Institute, this is important to understand, as it is at the heart of what we do. In one our most recent posts at the Juran Blog, we took a look at the history and significance of this critical term, and the concept behind it. To read the post in its entirety, as well as much more exclusive content on our blog, just follow the link!

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