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Privacy policy.

At JURAN INSTITUTE, we work hard to provide you with high quality service. Our goal is to provide you with the fastest, most convenient, most rewarding way to get the products and services you need for continuous quality improvement. To do this we need to obtain and use confidential personal information from people who enjoy our service. We value your privacy and security, and will do our best to protect your personal information.

Please read this Privacy Policy carefully: By using the JURAN INSTITUTE Subscription Program, you are consenting to this Policy.

JURAN INSTITUTE collects personal information from you when you register with us (and when you update your data). This may include your name, address, phone number and e-mail address, your credit or debit card number, and any information you choose to provide about your age, your gender, your job and income, and your shopping preferences. We use this information to process your JURAN INSTITUTE charges, keep track of your preferences, deliver content specific to your interests, and better serve you and anticipate your needs.

When you pay for a purchase using your JURAN INSTITUTE account, we give the credit card company the information it would normally receive if you had used your credit card directly. We also provide your information to other companies that perform services for us, such as customer service, marketing services, order fulfillment, credit card processing, and data processing and analysis. We contractually obligate our service providers to keep your personal information confidential.

In rare situations JURAN INSTITUTE may be required to disclose your information to comply with a legal proceeding, fraud investigation, or government regulation.

If we sell our company or part of our company we may transfer your information as part of the sale. If this happens we will require the buyer to honor the terms of the JURAN INSTITUTE Privacy Policy.

We do not share your personal information in identifiable form with our participating merchants. We compile, and may give merchants, information on the consumer profiles, shopping preferences and other characteristics of our members only in aggregate, non-personally identifiable form. Based on this aggregate information these merchants may ask us to send some of our members e-letters, which will come from JURAN INSTITUTE, that contain valuable offers on behalf of participating merchants. If you only want to receive information from us when you request it, please contact us as described below.

No financial or personal information is stored in your JURAN INSTITUTE account. Instead, JURAN INSTITUTE stores your information in a confidential database which we protect with appropriate safeguards.

You can help to protect yourself from unauthorized charges by protecting your JURAN INSTITUTE SUBSCRIPTION PROGRAM as you would a credit card or debit card. Notify us immediately by calling us toll free at 1-800-338-7726 if your JURAN INSTITUTE SUBSCRIPTION PROGRAM has charges for purchases you did not make. Keep your JURAN INSTITUTE user id and password secure. If you believe someone else has obtained your user id or password, please change your password and contact us immediately.

We are not responsible for the privacy practices of any other business that you deal with.

This Policy is subject to change. We will notify you if we make any important changes in our Policy. This Policy was last updated on February 8, 2012.

If you have any questions about the JURAN INSTITUTE Privacy Policy, please call us toll free at 1-800-338-7726 or send us an e-mail at info@juran.com.

Juran Institute is a staff of professionals with superior academic and professional credentials, who have a broad base of knowledge and hands-on experience that is unparalleled in the field. They deliver quantifiable value to clients by enabling them to measure the financial results of their customer-focused initiatives. These professionals work with your marketing, sales, operations, human resource and finance functions to assist them with the implementation of your organization’s initiatives. “JURAN INSTITUTE” is our trade name and trademark.

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Our Legacy

Joseph M. Juran’s major contribution to society was in the field of quality management, and he is often called the father of quality. Perhaps most important, he is recognized as the person who added the managerial dimension to quality, broadening it from its statistical origins. His contributions to quality were so important that he is continually written about in many publications, such as The Harvard Business Review, BusinessWeek, The Financial Times, and many quality-related journals.

>> Read more about the Juran legacy.

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