In the current economic downturn, a lot of organizations are doing more with less. Fewer people. Less money. Same ambitious goals. Businesses have been slow to hire because of the higher productivity of the people they’ve retained.

If you’ve seen your organization’s strategic plan, you have a good idea what its goals are and some ideas about how you can help achieve them. At the same time, you’re probably busy enough not to be looking for more work. So how do you make your job more interesting and your role in the organization more valuable without burning yourself out with the effort?

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Presented in part with The Connecticut Center for Advanced Technology, Inc., the Connecticut Health Council, Farmington Bank, Juran Institute, AT&T, and the Connecticut Hospital Association.

Event details:

• Thursday, June 13th
• 7:30am – 3:45pm
• Sheraton, Rocky Hill, CT
• Rates (including catered luncheon)
• $349/person — $299/person for groups of 3 or more

Highlights:

• Expert speakers
• Day-long tracks in Leadership, Patient Safety, Quality, and Lean
• Top-level learning opportunities
• Peer networking opportunities

Joseph A. DeFeo, Juran President and CEO will be delivering a keynote on Best Practices. What makes the best organizations the best? In this keynote presentation, Joe, author and global expert on improvement methods will answer the question, “How can Connecticut healthcare systems benefit from performance improvement best practices?” Mr. DeFeo will share his 25 years of quality experience from Juran while focusing on the most valuable lessons learned and the methods most effective at improving patient access, flow, cost, and care while assuring staff satisfaction.

Tracey L. King, Ph.D., is the Juran Health Care Practice Nurse Professional. In this capacity, Dr. King specializes in enterprise-wide quality management systems; Lean and Six Sigma methodologies; and clinical business process management. During this session, Dr. King will discuss the role of leadership and the application of a robust patient safety model to embed patient safety and quality as a strategic imperative within your organizations. Leaders will learn what can be done to meet the current patient safety challenges and make breakthrough changes that will be necessary to ensure that patients are not harmed by the very care systems and processes they trust will cure or heal them.

For more information about the Connecticut Quality Symposium, click here. To register, contact Edward Marinko at emarinko@ccat.us or 860.282.4299.

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Juran is pleased to announce the launch of its 2013 Procurement Benchmarking Program. With over 20 years of experience in Benchmarking, we are in a unique position to enable you to improve the performance of your organization’s procurement processes.

This will be a cross–industry program, focusing entirely on the procurement function.

The precise scope of the benchmarking will be determined by the participating companies at project commencement but it is envisaged that the focus will be the strategic deployment, operational efficiency and effectiveness, and the culture of your organization’s procurement function. The project will focus on key performance indicators (KPIs) to be determined by the participants. Both transactional and strategic performance metrics are proposed.

Benchmarking your company’s procurement activities against others will allow you to understand your strengths and weaknesses, and close the gaps in your procurement performance, leading to higher ROI, improved procurement strategies, and more efficient and effective procurement processes.

Click here to download an invitation!

Please note: At this early stage there are no costs or commitment involved in participating at the kick off meeting. If this Invitation is outside the scope of your role, we kindly ask you to forward this opportunity to a suitable recipient within Procurement.

Click here to take the optional pre-assessment!

For more information about Juran Institute, please call Juran’s Corporate Headquarters at 1.800.338.7726, or email tina@juran.com.

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On April 24, An Evening with Farm Aid was held at Haven’s Kitchen in Manhattan to raise awareness of Farm Aid’s mission, which was highlighted in Billboard magazine. Joe DeFeo, Juran President and CEO, was a co-chair for this event for the second year in a row. Joe was referring to his first encounter with Farm Aid and was quoted, “We went there for the music and became part of the cause.”

To read the remainder of this article, please click here.

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At the Quality Conference, Joe discussed quality as the transformative essential to national progress. Please click ISSI Wallnews – Issue No. 23 to read the article in it’s entirety.

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To enroll please contact Anthony Klefas via phone at 506.451.6835 or email execed@unb.ca. To learn more, access the UNB College of Extended Learning website here.

Lean Six Sigma Yellow Belt Workshop (4 days)

May 7-10, 2013

Tuition $2295 plus HST

Location: Wu Conference Centre

Lean Six Sigma is a result of two powerful methodologies (Lean and Six Sigma) that have a complementary toolkit. Combining the two techniques with effective team skills has provided vast improvements.

This four-day training will be open to team members and department managers. These participants will be expected to begin departmental improvements and/or participate on Lean Six Sigma Green Belt projects. Project team members will undergo this training. Participants will learn the DMAIC Lean Six Sigma methodology. They will be taught when and how to use the appropriate tools to improve the process efficiency and effectiveness throughout the enterprise.

Topics Include:

1. Six Sigma and Lean Methodologies
2. Understanding Customer and Process
3. Understanding Variation
4. Brainstorming
5. 8 Wastes
6. LSS Roles
7. Project Selection
8. SIPOC
9. Voice of the Customer
10. Data Collection
11. Cause Effect Diagrams
12. Process Mapping
13. Graphical Analysis Tools including Pareto Analysis and Frequency Distributions
14. Solution Generation
15. Pilot Studies
16. Design for Culture
17. 6S
18. Identifying Control Subjects
19. Process Control Planning
20. Mistake Proofing
21. Basic Team Skill

Upgrade to Green Belt Workshop (4 days)

June 11-14, 2013

Tuition $2295 plus HST

Location: TBD

After Yellow Belt training, Green Belt and Black Belt candidates will receive an additional four days of training to increase their Lean Six Sigma toolkit including graphical analysis tools and application of Little’s law. Participants are expected to bring a project to work on so that they learn to identify and resolve chronic problems using Lean Six Sigma tools.

Topics Include:

1. All Yellow Belt Topics
2. Cost of Poor Quality
3. Stakeholder Analysis
4. Value Stream Mapping
5. Testing Theories
6. Sampling
7. Solution Selection
8. Lean Process Design
9. Minimizing Resistance to Change
10. Rapid Improvement Events
11. Standard Work
12. Visual Workplace
13. Control Charts

 To enroll please contact Anthony Klefas via phone at 506.451.6835 or email execed@unb.ca.

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1. Value Stream Mapping
2. 6S
3. Standard Work
4. Takt Time

Learning will consist of presentations, discussion of the tools (with the majority of time spent working through examples), activities, and case studies.

One day course – only $49.99! Limited seats available – register today by clicking here.

One day course – only $49.99! Limited seats available – register today by clicking here.

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On June 13, 2013, the Connecticut Quality Symposium will be held at the Sheraton in Rocky Hill, Connecticut. This full-day event is sponsored by The Connecticut Center for Advanced Technology, and will begin at 7:30 and wrap up around 3:45pm. Highlights include expert speakers, day-long tracks in leadership, patient safety, and quality, top-level learning opportunities, and peer networking.

Joseph A. DeFeo, Juran President and CEO, will be one of the keynote speakers and will present on best practices.

For more information about the Connecticut Quality Symposium and how you can register, please contact Ed Marinko by phone at 860.282.4299 or email, emarinko@ccat.us.

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