Upon completion of this course, students will be able to use process maps, cause-effect diagrams and brainstorming to help them better understand and explain their processes. [click to continue…]
This module focuses on the importance of control and the tools that are used. You will be able to apply basic control usage tools, identify when to use the appropriate control chart, apply the criteria of a control plan, etc. [click to continue…]
This module is an introduction on how process capability can help determine how well a process is able to meet customer requirements. It explores and illustrates the concepts of a stable process and specifications. [click to continue…]
This online module provides detailed information on the following: the four main categories of COPQ; the benefits derived from reducing COPQ; how to calculate COPQ for a rework loop.
Methodologies come and go and now seem to be combining! Six Sigma was the standard for finding and ridding processes of defects. Lean was something that people talked about on manufacturing floors. Now there’s Lean Six Sigma!