Call Us: 800.338.7726. Email: info@juran.com
The Source for Measurable Breakthrough Results

Benchmarking

Establish a competitive leadership position in your business.

Juran Benchmarking Services enable our clients to seek and establish a competitive leadership position in any given area of their business. Benchmarking has become a strategic tool for continuous improvement in highly competitive markets. It reveals the strengths and weaknesses in an organization and focuses attention on the key areas for performance improvement. It can identify opportunities to improve both effectiveness and efficiency.

To browse through our benchmarking capabilities, just click on any of the tabs on the left.

We have conducted benchmarking studies for companies in a wide range of industries including oil and gas, automotive, airline, mining, healthcare, and manufacturing.

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Juran has been benchmarking the operational performance of oil and gas facilities since 1995. Through close collaboration with leading oil and gas companies during this time, Juran’s benchmarking approach has developed and matured into a robust and systematic methodology that is proven to provide a valuable outcome to our benchmarking participants.

We benchmark operational performance across all elements of the oil and gas value chain, including:

  • Production Facilities (onshore and offshore)
  • Processing Facilities
  • Pipelines (onshore and offshore)
  • Terminals (Storage and Loading/Unloading)
  • Underground Storage
  • LNG Receiving Terminals
  • Gas Transmission Systems
  • Gas Distribution Systems
  • Petrochemical Plants

Our benchmarking programs have participation on a global basis; from North & South America, Europe, Middle East, Far East, and Australasia.

The focus is on operational efficiency and effectiveness, with most of our benchmarking programs comprising over 250 KPIs.

Companies can either participate in any of our multi-company benchmarking consortia, most of which are run on an annual basis or they can simply benchmark themselves against the wealth of data held in our databases. Alternatively, companies can commission tailored benchmarking studies, internal or external, designed to their own specific scope requirements.

Our 7-Step Benchmarking Process© assures a systematic approach to benchmarking. Divided into two phases, not only does it provide a comparative positioning analysis but gives the option to go further to determine best practices and share learning between benchmarkers. Our clients agree this unique aspect is a real strength of benchmarking with Juran.

7-Step Benchmarking Process

A major challenge in any benchmarking study is to assure comparability between what are inevitably very different facilities. Juran uses a variety of methods to achieve this, depending upon the type of asset being benchmarked. In our oil and gas benchmarking programs we use our unique and highly effective Juran Complexity Factor©. This provides an overall measurement of the complexity of the routine operations and maintenance activities of any type of oil and gas facility, based upon the performance driving characteristics of the facility’s design. This methodology provides a highly effective normalization factor, enabling benchmarking participants to compare their performance on a like for like basis and provides a real indication of operational efficiency.

Using the wealth of performance data in our databases, we are able to extend our services to forecasting operating expenditure and estimating manning requirements for new projects and expansions, manning efficiency studies, due diligence analyses and synergy studies for mergers and acquisitions.

How Do You Compare?

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The first internal benchmarking cycle and our best practice sharing forums have been real eye-openers, with 8 bln pesos (US$ 800m) of improvement potential identified. Benchmarking, both internal and external, is a critical tool supporting continuous improvement.
Vice President of Maintenance, PEMEX
Benchmarking plays a pivotal role in both the diagnostics of how we do today and in long-term planning. We have embarked on a series of improvements in our operations and have been able to achieve some impressive savings with the support of benchmarking outputs.
CEO, European Gas Transmission System Operator

A Few of Our Benchmarking Clients

Exxon Mobile
Shell
Transpetro
BP
Gassco
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Our Legacy

Joseph M. Juran’s major contribution to society was in the field of quality management, and he is often called the father of quality. Perhaps most important, he is recognized as the person who added the managerial dimension to quality, broadening it from its statistical origins. His contributions to quality were so important that he is continually written about in many publications, such as The Harvard Business Review, BusinessWeek, The Financial Times, and many quality-related journals.

>> Read more about the Juran legacy.

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