Acknowledging Innovative Excellence – The City of Irving, Texas
It’s not every year that a city wins the Mac Baldrige Award; in fact, Irving is only the second to have ever done it. Part of the Dallas-Fort Worth area, Irving contains Las Colinas, one of the first master-planned developments in the United States. The Dallas-Fort Worth Airport also falls within its 68 square miles. The city is over a hundred years old, but didn’t see much growth until the manufacturing, transportation, and finance industries moved in during the 1930s, opening the doors for huge organizations like Citigroup, Verizon, Nokia, Allstate, Microsoft, Neiman Marcus, ExxonMobil, and Kimberly-Clark. In 2011, Irving was awarded the Texas Award for Performance Excellence, qualifying it for the big B.