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The Baldrige Connection

At the forefront of the national quality agenda in the United States.

Malcolm Baldrige National Quality AwardJoseph M. Juran, our legendary founder, was a particularly vocal advocate for the Baldrige program. Prior to the passage of the congressional act that created the Baldrige Award in 1987, he testified in front of Congress on behalf of creating the award to help bring the focus of quality to the United States. Dr. Juran was also one of the original Overseers in the Baldrige Award process. Over the years since the beginning of the Baldrige Award, Juran Institute has offered its own staff in support of the Baldrige process, many of whom have participated in the roles of Judges, Sr. Examiners, and Examiners.

Global Competitiveness

Our belief is that the United States needs the Baldrige Award process and framework to help assure our country remains competitive around the globe for decades to come. To that end, in 2013, Juran Global donated the website,, to the Foundation for the Malcolm Baldrige National Quality Award, Inc. The Baldrige Foundation provides governance, stewardship, and continued assurance of the use of private philanthropic money for the sustainability and growth of the Baldrige Performance Excellence Program. presently offers insights and information on the Baldrige Framework as an archetype for performance excellence. “We are deeply grateful for the Juran Global’s domain name gift. It will be used to expand the awareness of the use of the Baldrige Criteria for Performance Excellence in helping organizations of all sizes and sectors to improve their performance,” said Dr. P. George Benson, Chair of the Foundation for the Malcolm Baldrige National Quality Award. “It will also make available resources to achieve performance excellence.”

Thought Leadership

The No. 1 Reason Why Performance Improvement Programs Fail

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